Detail-oriented professional with experience in victim advocacy, behavioral health, and care coordination. Skilled in crisis intervention, case management, and collaborating with comprehensive teams to connect individuals and families with essential resources.
Overview
4
4
years of professional experience
Work History
Felony Victim Advocate
Bexar County District Attorney's Office
San Antonio, TX
09.2024 - Current
Attended court hearings to advocate for victim interests and needs.
Provided crisis intervention and ongoing advocacy to victims of violent crimes throughout the court process.
Collaborated with prosecutors, law enforcement, and community agencies to ensure timely communication.
Maintained confidential case information, managed legal records, and ensured compliance with court procedures.
Provided encouragement to clients to help them build confidence to develop new coping mechanisms and techniques to drive behavior modification.
Connected victims with counseling, financial assistance, and community resources.
Care Coordinator
Clarity Child Guidance Center
San Antonio, TX
12.2023 - 08.2024
Coordinated care plans for children and families in mental health programs.
Collaborated with physicians, social workers, and other healthcare providers to provide comprehensive care for patients.
Collaborated with therapists to ensure comprehensive patient support.
Maintained communication between the family and caregiver and other involved parties regarding the patient's condition.
Educated families on available resources and community services for support.
Scheduled appointments and managed patient intake processes efficiently.
Actively participated in staff meetings discussing best practices in patient care coordination.
Shift Supervisor
Starbucks
San Antonio, Texas
11.2022 - 12.2023
Led and supported a team in a fast-paced environment.
Trained and mentored new team members on company policies and customer service.
Resolved customer concerns professionally while maintaining positive customer service.