Gina Bermudez
Woodbridge
Summary
I am a versatile and responsible professional. I am a hard-working and diligent person, with solid communication skills, a very good memory and excellent tray management. I would like to join a work team to offer my collaborative attitude and my charisma for customer service.
Overview
5
5
years of professional experience
2
2
Certifications
Work History
Cashier
Mama's Empanadas
Queens
10.2022 - 05.2026
- Operated cash register, processed payments by cash, check, credit card, gift card, or automatic debit, ensuring accuracy in transactions.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and had sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Assisted customers over the phone with store operations, product information, and order placement to enhance customer experience.
- Accepted cash and credit card payments, issued receipts, and provided change to ensure smooth transaction flow.
Cashier
Cafe Rubio Dominican Restaurant
Queens
07.2025 - 12.2025
- Processed customer transactions efficiently and accurately at a busy food establishment.
- Assisted customers with menu selections and provided recommendations for popular items.
- Trained new cashiers on register operations and customer service best practices.
Cashier & Waitress
Oven Bites
Queens
08.2022 - 01.2023
- Customer service and attention at the bar and tables, guaranteeing customer satisfaction and loyalty
- Execution of the service in a qualified, autonomous and responsible manner.
- Resolution of incidents and complaints, applying communication and empathy skills.
- Support in the promotion and sale of additional products and services, contributing to increased income.
Legal Assistant
Juzgado 13 Penal Municipal
Ibague
03.2021 - 12.2021
- Assisted attorneys in preparing legal briefs and motions, contributing to case strategy and presentation.
- Conducted legal research to provide accurate support for ongoing cases and address client inquiries.
- Communicated with clients to gather information and provide updates on case status.
- Managed case files and organized legal documentation, ensuring readiness for court proceedings.
Education
Bachelor of Science - Law
Universidad De Ibagué
Colombia - Ibagué03-2022
Skills
- Point of sale
- Cash handling
- Transaction processing
- Customer engagement
- Case management
- Team collaboration
- Conflict resolution
- Communication skills
Languages
Spanish
Professional
English
Elementary
Certification
American Bartenders School AUG 22 2025
Timeline
Cashier
Cafe Rubio Dominican Restaurant
07.2025 - 12.2025
Cashier
Mama's Empanadas
10.2022 - 05.2026
Cashier & Waitress
Oven Bites
08.2022 - 01.2023
Legal Assistant
Juzgado 13 Penal Municipal
03.2021 - 12.2021
Bachelor of Science - Law
Universidad De Ibagué