Gina Bouchie
Parker Hannifin Corp.
Minneapolis,MN
1
Certification
21
years of professional experience
Dynamic Pricing Analyst with proven expertise at Parker Hannifin Corp., leveraging advanced analytics and strategic planning to enhance pricing strategies and drive revenue growth. Recognized for interdepartmental collaboration and meticulous attention to detail, delivering actionable insights that improved pricing accuracy and supported sales initiatives effectively.
Work History
Pricing Analyst
8 Years 8 Months- Analyzed pricing requests and quote data to support consistent pricing decisions across product lines.
- Updated ERP pricing records and maintained accurate master data for customer and distributor accounts.
- Reviewed margin impact and discount structures to ensure alignment with pricing guidelines and approval limits.
- Supported sales teams with pricing calculations, quote validation, and customer-specific price adjustments.
- Prepared pricing reports and market analysis to inform pricing reviews and revenue planning.
- Collaborated with sales, finance, and product teams to resolve pricing issues and streamline quote turnaround.
- Improved pricing strategies by analyzing market trends and competitor pricing data.
- Adjusted prices via pre-set schedules, supply management department costs and other factors on regular basis.
- Carefully monitored market trends to ascertain best pricing for company's products.
- Performed ad-hoc analyses as needed to address specific business challenges or opportunities, providing valuable insights for decisionmakers.
- Played a crucial role in annual budgeting processes by providing accurate forecasts based on historical trends and current market conditions.
- Established strong relationships with internal stakeholders through transparent communication regarding changes in pricing policies or strategies that may impact their respective departments.
Customer Service Representative
10 Years 5 Months- Responded to customer inquiries through phone and email, delivering accurate product and order information.
- Processed orders, revisions, and cancellations while maintaining data accuracy in ERP systems.
- Resolved billing, shipping, and product issues by coordinating with sales, production, and logistics teams.
- Documented customer complaints and service requests, ensuring timely follow-up and clear case tracking.
- Verified pricing, availability, and lead times to support reliable order fulfillment and customer communication.
- Assisted customers with return material requests, warranty questions, and replacement part coordination.
- Supported continuous service improvements by identifying recurring issues and recommending process adjustments.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
- Exceeded performance metrics consistently, earning recognition as a top performer within the team.
Marketing Assistant
1 Year 3 Months- Coordinated email marketing tasks, ensuring timely campaign execution and accurate content updates.
- Assisted with social media scheduling, maintaining consistent brand voice across channels.
- Prepared marketing materials for events, presentations, and outreach initiatives.
- Tracked campaign performance data, supporting reporting and basic analysis.
Education
- Business Management
Skills
Sales analysis
Pricing strategies
Interdepartmental collaboration
Advanced analytics
Cost analysis
Customer segmentation
Margin analysis
Proficient in software
Product pricing
Microsoft Excel
SQL
Pricing strategy
Competitive analysis
Econometric modeling
Customer pricing evaluations
Problem-solving
Attention to detail
Reliability
Analytical thinking
Strategic planning
Certification
CDSE Controlled Unclassified Information
Timeline
Pricing Analyst
Parker Hannifin Corp.
02.2018 - CurrentRead More
Customer Service Representative
Parker Hannifin Corp.
08.2007 - 01.2018Read More
Marketing Assistant
New Life Systems
04.2006 - 07.2007Read More
Augsburg University
from Business Management
Read More