Gina Britz
Fresno,CA
Summary
Adept at venipuncture and renowned for exceptional patient care, my tenure at LabCorp enhanced patient satisfaction significantly. Leveraging strong communication skills and expertise in specimen handling, I fostered trust and efficiency. My proactive approach to staff training and inventory management underscores my commitment to healthcare excellence. I'm also a Certified Medical Assistant with strong focus on patient care and clinical support. Skilled in administering medications, recording vital signs, and managing patient records. Known for reliability, adaptability, and effective teamwork. Proven ability to collaborate with healthcare professionals to achieve positive outcomes.
Overview
11
11
years of professional experience
Work History
Cashier
PetSmart Charities
10.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Phlebotomist/Certified Medical Assistant
One Medical
02.2022 - 06.2024
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
- Contributed to the development of phlebotomy training materials, enhancing the skillset of new employees and improving overall team performance.
- Trained new phlebotomists in proper blood collection techniques and safety protocols, elevating overall quality of care.
- Collected and documented patient medical information such as blood pressure and weight.
- Completed EKGs and other tests based on patient presentation in office.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Measured patient pulse oximetry.
Phlebotomist Float
LabCorp
11.2015 - 08.2021
- Collected blood samples to ensure accurate patient diagnostics.
- Improved patient comfort by efficiently performing venipunctures.
- Organized laboratory supplies for maintaining a smooth workflow.
- Complied with safety protocols to ensure a sterile environment.
- Enhanced specimen integrity by following precise labeling procedures.
- Monitored patient reactions during and after procedures for safety.
- Ensured patient identification accuracy with thorough verification.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Monitored supply levels and placed orders for laboratory supplies.
Medical Assistant/Temporary
Kaiser Permanente
05.2014 - 09.2014
- Supported physicians with patient examinations, enhancing quality of care.
- Enhanced team collaboration by facilitating effective communication among staff.
- Prepared examination rooms, ensuring cleanliness and readiness for patient visits.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
Education
Clinical Medical Assistant/ Phlebotomy - Health Care
Contra Costa Medical Career College
Antioch, CA06-2012
Skills
- Patient care
- Sample and specimen collection
- HIPAA compliance
- Venipuncture expertise
- Blood culture collection
- Pediatric phlebotomy
- Geriatric phlebotomy
- Hemoglobin testing
- Excellent communication
- EKG's
- Vaccines all ages
- Ear lavage
- Vision and Hearing testing
- Finger stick method
- Glucose screening
- Staff phlebotomy training
- Vital signs monitoring
- Immunization administration
- Equipment sterilization
- OB/GYN procedures
- Inventory and supply management
- Prioritizing stat orders
- Urine Drug Screens
- Paternity Testing
- DOT
Emerging Leaders Program
While working at One Medical, I was nominated by my manager's to be apart of the company's Emerging Leaders Program. Only two people a year are awarded this award. Completed the program with certificate.
Timeline
Cashier
PetSmart Charities
10.2024 - Current
Phlebotomist/Certified Medical Assistant
One Medical
02.2022 - 06.2024
Phlebotomist Float
LabCorp
11.2015 - 08.2021
Medical Assistant/Temporary
Kaiser Permanente
05.2014 - 09.2014
Clinical Medical Assistant/ Phlebotomy - Health Care
Contra Costa Medical Career College
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