Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Committees
Professional Organizations
Editorial Responsibilities
Journal Publications (selected)
International Team Presentations
Teaching Experience – Academic
Teaching Experience – Industry
Lay Press Interviews
Honors/Awards
Community Service
Generic

Gina Caliendo

New York

Summary

Dynamic and accomplished pharmacy leader with over 20 years of progressive experience in a large urban academic health system, specializing in clinical and administrative functions. Expertise in planning, implementing, and expanding clinical programs that enhance patient care and safety while effectively managing medication costs. Proven track record of spearheading system-wide initiatives, including the establishment of Hospital at Home pharmacy services and the development of comprehensive training curricula. Successfully managed multiple construction projects to ensure compliance with USP standards. Currently overseeing a diverse team of over 250 staff members across four locations, responsible for managing an annual budget exceeding $300 million, and partnering with the School of Medicine to support clinical trials and ensure adherence to research regulatory requirements.

Overview

37
37
years of professional experience
1
1
Certification

Work History

Senior Director of Pharmacy, Mount Sinai Hospital and Mount Sinai Queens

Mount Sinai Health-System
01.2020 - Current
  • Direct strategic initiatives that significantly enhanced patient care and operational efficiency across the health system. Lead cross-functional teams in the successful implementation of advanced healthcare technologies. Oversee the streamlining of clinical processes, resulting in improved patient outcomes and satisfaction scores. Analyze performance metrics to identify and capitalize on opportunities for process improvement and cost reduction. Advocate for essential policy changes to align organizational practices with regulatory requirements and industry standards. Mentor senior management, fostering a culture of collaboration and continuous improvement across departments. Champion continuous improvement initiatives that drove operational excellence within the organization. Navigate complex regulatory environments to ensure compliance with local laws, standards, and regulations relevant to the business domain.

Director of Clinical Services

Mount Sinai Hospital
01.2014 - 01.2020

Achieved successful consolidation of formulary across five independent institutions, enhancing operational efficiency. Established new clinical pharmacy services in critical care and pediatrics, while expanding existing services in transplant oncology and clinical trials, resulting in improved patient care. Delivered a comprehensive pharmacy and therapeutics committee structure that integrated existing site-specific committees. Executed the build and implementation of Epic Willow for Mount Sinai Pharmacy, serving as a key subject matter expert. Facilitated Epic implementation across multiple Mount Sinai facilities, ensuring seamless integration and support.

Interim Director of Pharmacy

Mount Sinai Beth Israel
01.2014 - 01.2014

Achieved stability in department leadership during crisis through effective process implementation for regulatory compliance. Delivered successful electronic medical record upgrade despite time constraints, enhancing operational efficiency. Resolved morale and security concerns, promoting a positive workplace culture. Executed rapid process improvements that significantly elevated quality and performance standards.

Director of Clinical Services

Mount Sinai Hospital
01.1998 - 01.2014

Drug Information Coordinator

Mount Sinai Hospital
01.1993 - 01.1998

Teaching Assistant

St. John's University
01.1990 - 01.1992

Staff Pharmacist

Calvary Hospital
01.1989 - 01.1992

Education

Drug Information Residency (ASHP Accredited) -

Roche Laboratories
Nutley, NJ

Doctor of Pharmacy -

St. John's University College of Pharmacy
Jamaica, NY

Bachelor of Science in Pharmacy -

St. John's University College of Pharmacy
Jamaica, NY

Skills

  • Collaborative leadership
  • Culture transformation
  • Team management
  • Team building and motivation
  • Legal and regulatory compliance
  • Practice operations management
  • Organizational development
  • Process Improvement
  • Key performance indicators
  • Policy development

Accomplishments

    Led opening of two new infusion pharmacies at Mount Sinai Staten Island and Mount Sinai Wantagh. Coordinated redesign of USP 797/800 clean rooms in Mount Sinai Hospital main pharmacy and creation of new pharmacy satellite for non-oncology infusion. Participated in development of ACCP Clinical Administration Practice Research Network first White Paper on Key Performance Indicators for Clinical Pharmacy services. Led implementation of BD Carousels resulting in over $2M reduction in inventory. Successfully coordinated partnership with Richmond University Medical Center Pharmacy and Mount Sinai Staten Island Pharmacy. Established streamlined processes for managing drug shortages and change management. Created Transitions of Care service line, Coordinated creation of Mount Sinai Hospital Pharmacy intranet page

Certification

  • Pharmacotherapy Specialist 1995 – present (# 295390)
  • NYS Registered Pharmacist 1989 – present (# 039645)
  • Pharmacy Immunizer 2012 – present
  • GEMS LEAN Training 2006
  • GEMS 6 Sigma DMAIC Greenbelt 2003

Timeline

Senior Director of Pharmacy, Mount Sinai Hospital and Mount Sinai Queens

Mount Sinai Health-System
01.2020 - Current

Director of Clinical Services

Mount Sinai Hospital
01.2014 - 01.2020

Interim Director of Pharmacy

Mount Sinai Beth Israel
01.2014 - 01.2014

Director of Clinical Services

Mount Sinai Hospital
01.1998 - 01.2014

Drug Information Coordinator

Mount Sinai Hospital
01.1993 - 01.1998

Teaching Assistant

St. John's University
01.1990 - 01.1992

Staff Pharmacist

Calvary Hospital
01.1989 - 01.1992

Drug Information Residency (ASHP Accredited) -

Roche Laboratories

Doctor of Pharmacy -

St. John's University College of Pharmacy

Bachelor of Science in Pharmacy -

St. John's University College of Pharmacy

Committees

  • Mount Sinai Hospital Committees: P&T, Medication Use and Safety, Antibiotic Stewardship, Medication Incident, Pharmacy-Nursing, Infection Prevention, Quality Performance Improvement, Epic Cauldron, Epic Inpatient Council, Drug Diversion, Drug Availability, VP Operations, Long Stay, Hospital Accreditation, Policy Review
  • Mount Sinai Health-system Committees: Medication Safety, Pharmacy-Nursing Steering, Pediatric P&T, Ambulatory P&T, Oncology P&T, Pharmacy Education, Pharmacy Research

Professional Organizations

  • American College of Clinical Pharmacy, Pain Management and Clinical Administration Networks
  • American Society of Health-Systems Pharmacists
  • New York State Society of Health-Systems Pharmacists
  • NYSCHP Residency Research and Practice Forum (RRPF) Committee (2025, 2026), NYSCHP RRPF Preceptor Excellence Award Committee (2025), NYSCHP Education Committee (2024, 2025), NYSCHP Assembly Committee (2002-5)
  • LIU 20th Annual Hospital Pharmacy Seminar, program Chair (2001)

Editorial Responsibilities

  • Journal of Pharmacy Practice. Peer Reviewer. 2024, 2025
  • ASHP MCM Management Case Reviewer. 2023, 2024, 2025
  • ASHP MCM Poster Reviewer. 2024, 2025
  • ASHP Resident Poster Mentor. 2023
  • NYSCHP Regional Residency Conference Platform Evaluator. 2020

Journal Publications (selected)

  • Koseck K, Steinberg A, Caliendo G, Meyer J, Kim SS. Comparison of the rates of Clostridium difficile and bacteremia after delaying prophylaxis from day 0 to day +3 post autologous stem cell transplantation. Transpl Infect Dis. 2017;19:e12715.
  • Yee D, Meyer J, Caliendo G, Oviedo V. Prasugrel, a new platelet inhibitor. Mount Sinai J of Med. 2010;77:315-23.
  • Cheng JW, Merl MY, Nguyen HM, Caliendo GC, Meyer J. Nesiritide utilization evaluation in a university teaching hospital. J Clin Pharm Ther. 2005;30:447-53.
  • Nash I, Rojas M, Hebert P, Marrone S, Colgan C, Fisher L, Caliendo G, Chassin M. Reducing excessive medication administration in hospitalized adults with renal dysfunction. Am J Med Qual. 2005;20:64-9.
  • Chagan L, Bernstein D, Cheng JWM, Kirschenbaum HL, Rozenfeld V, Caliendo GC, Meyer J, Mehl B. Use of biological based therapy in patients with cardiovascular disease in a university-hospital in New York City. BMC Complementary and Alternative Medicine. 2005;5:4-13.
  • Caliendo GC, Ellegard B, Friedman T, Meyer J. Why didn’t I think of that…? Handling hazardous waste in a large tertiary care institution. Pharmacy Purchasing & Products. 2004;2:32-3.
  • Davydov L, Caliendo GC, Mehl B, Smith LG. Housesstaff work hours and prescribing errors is there a correlation? Am J Health-syst Pharm. 2004;61:1130-4.
  • Caliendo G, Himelein C. Consultant-Liaison Psychiatry Database 2003 Update: Drug-Psychotropic drug interactions. Gen Hosp Psych. 2004;25:416-7.
  • Strain JJ, Chiu NM, Sultana K, Karim A, Caliendo G, Mustafa S, Strain JJ. Psychotropic drug versus psychotropic drug - update. Gen Hosp Psych. 2004;26:87-105.
  • Davydov L, Caliendo GC, Smith LG, Mehl B. Analysis of clinical interventions documented by dispensing pharmacists. Hosp Pharm. 2003;38:346-50.
  • Strain JJ, Chiu NM, Brodsky M, Karim A, Caliendo G. Comparison of 3 methods for identifying medical drug-psychotropic drug interactions. Gen Hosp Psych. 2002;24:311-5.
  • Strain JJ, Karim A, Caliendo GC, Brodsky M, Lowe RS, Himelein C. Neurologic drug-psychotropic drug update. Gen Hosp Psych. 2002;24:290-310.
  • Strain JJ, Karim A, Caliendo GC, Alexis J, Lowe RS, Fuster V. Cardiac drug – Psychotropic drug update. Gen Hosp Psych. 2002;24:283-9.
  • Chagan L, Rozenfeld, Caliendo G, et al. Evaluation of utilization, knowledge, and attitudes towards alternative pharmacotherapy in patients with cardiovascular diseases. Pharmacotherapy. 2002;22:411. (abstract 51)
  • Strain JJ, Caliendo GC, Alexis JD, et al. Cardiac drug and psychotropic drug interactions. Significance and recommendations. Heart Disease. 2001;3:248-62.
  • Adams V, Lerner P, Sadler E, Caliendo G. Evaluation of the impact of holding vancomycin doses through a pharmacist driven vancomycin protocol. NYS Regional Residency Conference. Saratoga, NY, April 2022
  • Adams V, Lerner P, Sadler E, Caliendo G. Evaluating vancomycin AUC:MIC dosing through a pharmacist driven vancomycin protocol. NYS Regional Residency Conference. Saratoga, NY, May 2021
  • Beall C, Kim S, Yum K, Caliendo G. Undesirable metabolic effects of steroid premedication in breast cancer patients receiving weekly paclitaxel infusions. ASHP Midyear Clinical Meeting Residents Poster Session. Las Vegas, NV, December 2019
  • Assessment of apixaban dose adjustments within an urban teaching hospital. ASHP Midyear Clinical Meeting Residents Poster Session. Las Vegas, NV, December 2019
  • Farina K, Kim S, Yum K, Caliendo G. Incidence of hypophosphatemia and infusion reactions of ferric carboxymaltose vs ferumoxytol. ASHP Midyear Clinical Meeting Residents Poster Session. Las Vegas, NV, December 2019
  • Evaluating IV levothyroxine use in a large tertiary academic medical center. ASHP Midyear Clinical Meeting Residents Poster Session. Las Vegas, NV, December 2019
  • Evaluation of preoperative gemcitabine use at Mount Sinai Hospital. ASHP Midyear Clinical Meeting Residents Poster Session. Las Vegas, NV, December 2019
  • Friedman J, Gupta R, Kirpalani S, Bassily-Marcus A, Wells C, Caliendo G, Freeman R, Manasia A, et al. A novel model for comprehensive intensive care unit delirium management. ATS 2018 International Conference. San Diego, CA. May 2018.
  • JH Lee, Muller S, Zafar MU, Copeland-Halperin R, Caliendo G, Meyer J, Vorchheimer DA. Dabigatran versus standard antithrombotic therapy for new onset non valvular atrial fibrillation: Impact on hospital length of stay. American College of Cardiology 62nd Annual Scientific Session, San Francisco, CA. March 2013. (presented by D. Vorchheimer) Winner, Best CCA Poster.
  • Caliendo G, Lenero V, Caliendo G, Barrera Ledesma M, Rivas Rodriguez R, Dominguez Senin L, Romero Alonso M. Estrategias de seguridad en hemorragia postparto precoz. (Strategies to improve safety for postpartum hemorrhage) 55th Congreso Nacional de la Sociedad Española de Farmacia Hospitalaria, Madrid, Spain. October 2010
  • Caliendo GC, Saunders N, Meyer J. Implementation of insulin delivery devices: Improving the educational process. ASHP 41st Annual MCM, Anaheim, CA. December 2006
  • Wilson J, Cheng J, Caliendo G, Meyer J. Retrospective review of utilization of bivalirudin in percutaneous coronary intervention. ASHP 41st Annual MCM, Anaheim, CA. December 2006
  • Ellegard B, Meyer J, Caliendo G. Economic and organizational impact of a device for preparing sterile solutions in the Mount Sinai Hospital Pharmacy. ASHP Summer Meeting, Boston, MA. June 2005
  • Caliendo GC, Friedman TS, Meyer J. Streamlining the residency selection process. ASHP 39th Annual MCM, Orlando, FL. December 2004
  • Caliendo GC, Friedman TS, Meyer J. Educational and professional support provided by Departments of Pharmacy with pharmacy practice residencies. ASHP 39th Annual MCM, Orlando, FL. December 2004
  • Davydov L, Smith LG, Caliendo GC, Mehl B. Work hours and prescribing errors: Is there a correlation? ASHP 38th Annual MCM, New Orleans LA. December 2003
  • Caliendo GC, Cheng JWM, Fisher L, Fajardo ML, Meyer J. Prolonged QT interval associated with dofetilide, levofloxacin and hypokalemia. ASHP 38th Annual MCM. New Orleans, LA. December 2003
  • Caiola K, Saad M, Caliendo GC. Cyclosporine and intravenous immune globulin (IVIG) in the treatment of 2 cases of drug-induced severe skin reactions. ASHP 38th Annual MCM Resident poster session. New Orleans, LA. December 2003
  • Morgan TRD, Caliendo GC, Meyer J, Friedman T. Emergency plans activated with the Great Blackout of 2003. ASHP 38th Annual MCM Resident poster session. New Orleans, LA. December 2003
  • Fisher LA, Levin M, Caliendo GC, Meyer J, Mehl B. Implementation of target drug monitoring for decentralized pharmacists. ASHP 37th Annual MCM. Atlanta GA. December 2002
  • Chagan L, Rozenfeld, Caliendo G, et al. Evaluation of utilization, knowledge, and attitudes towards alternative pharmacotherapy in patients with cardiovascular diseases. ACCP Spring Forum. Savannah GA. April 2002
  • Caliendo G, Ng A. Sterile products Performance Improvement. Mount Sinai Hospital Infection Prevention Committee. Quarterly.
  • Caliendo G, Muller S. Pharmacy Department Performance Improvement Biannual Review. Mount Sinai Hospital Quality and Performance Improvement Committee. Biannually.
  • Caliendo G. State of the Pharmacy. Mount Sinai Hospital Pharmacy Department. Annual Town Hall.
  • Caliendo G, Ng A. How to prepare and administer Covid Vaccines. Mount Sinai Hospital Visiting Doctors and Nurses. 11/2021
  • Caliendo G, Dispirito A, Gerwitz R. Potential Mitigation Strategies during the IV Solution Shortage. HANYS webinar. 11/2017. https://hanys.adobeconnect.com/p3kwm2r1pa4/
  • Caliendo G, Martin L, Bassily-Marcus A. JCAHO Educational Series: Titratable infusion medication orders. Mount Sinai Hospital Leadership. 5/2012.
  • Caliendo G, Nash I. JCAHO Educational Series: Medication Safety. Mount Sinai Hospital Leadership. 2011
  • Caliendo G. Medication Updates for Palliative Care Practitioners. Mount Sinai Hospital Palliative Care Fellowship Didactic Training. 1/2008.
  • Caliendo G, McAlpine G, Kanry J. Panel Discussion for Allergy Near-miss Events. Mount Sinai Hospital Department of Medicine Noon Conference. 3/2007.
  • Caliendo G. Medication Use in Palliative Care Patients. Mount Sinai Hospital Palliative Care Fellowship Didactic Training. 1/2007.
  • Caliendo G. Medication Prescribing Errors, a tool for credentialing. Mount Sinai Hospital Medical Board. 11/2006.
  • Caliendo G, Foldi M. Medication Use in Palliative Care Patients. Mount Sinai Hospital Palliative Care Fellowship Didactic Training. 4/2006.
  • Caliendo G, Sadek-Saad M. Medication errors and preventive efforts in US hospitals. Pharmacy Practice Seminar. Visiting Director of Pharmacy from Spain. 1/2006
  • Caliendo G, Meyer J. Pharmacy and Therapeutics Committees and the Formulary in US hospitals. Pharmacy Practice Seminar. Visiting Director of Pharmacy from Spain. 1/2006
  • Pan MX, Morris J, Caliendo G. Confused, Befuddled and Agitated: Standardizing the approach to assessment and managing delirium. Mount Sinai Hospital Palliative Care Continuing Education. 1/2005.

International Team Presentations

  • Review of Pharmacy Services. Visiting providers from Ramaiah Memorial Hospital, India. 1/2024
  • Review of Pharmacy Service. Providers from Taiking Ningbo Hospital, China. (virtual) 8/2023
  • Pharmacy Automation Livestream Demonstration. Taiking Ningbo Hospital, China (virtual) 11/2023

Teaching Experience – Academic

  • Clinical Administration Rotation. PCP, NU, LIU, Touro. 2008 to present
  • Inpatient Pharmacy APPE/IPPE Rotation LIU, Touro. 2001 to present
  • Hospital Pharmacy Rotation. Universiteit Utrecht. The Netherlands. 6/05-7/05, 9/03-10/03, 4/99-6/99
  • Hospital Pharmacy Practice in the US. (one pharmacist, 4 weeks) Seoul National University Hospital. Korea. 11/03
  • Pediatric Pharmacy Practice. (one pharmacist, 4 weeks). Soroka Medical Center. Israel. 10/01

Teaching Experience – Industry

  • Formulary Issues and P&T Committees, multiple programs 4/02 through 4/06
  • AstraZeneca, Pfizer, Pfizer Headquarters
  • Hospital Pharmacy Practicum, multiple programs 11/97 through 2/06
  • Pfizer, Ortho-McNeil, Sanofi, Roche, Wyeth, Nexstar, Pfizer Headquarters

Lay Press Interviews

  • On Medicine's Front Lines: Tackling Dangerous Drug Shortages. US News & World Report: Best Hospitals 2020. L. Marsa. July 2020: 35-39. (Interviewed and quoted)
  • Does Amazon have a drug problem? ABCNews Online. http://abcnews.go.com/Health/amazon-prescription-drug-problem/story?id=2409558&&singlePage=true. 6/14
  • Director of Pharmacy gives tips for using medication correctly. NY1 TimeWarner Cable. 6/14.
  • Know which foods interact with your medication. NY1, TimeWarner Cable. 11/13.
  • Take a Deep Breath. CBS Evening News with Dan Rather. Interviewed by Elizabeth Kaledin 3/13/02, aired 3/15/02, published on CBSNews.com (http://www.cbsnews.com/stories/2002/03/15/health/printable503871.shtml)
  • Drug Shortages. Columbia University Students Webcast. (Interviewed 5/01)
  • Drug Induced Weight Gain. CBS News HealthWatch New York. (Interview aired 2/5/01)
  • Oxycontin Abuse Potential. Fox News New York. January 2001. (Interviewed, not aired)
  • Hoffman B. Herb, drug mix? Just say know. NY Post June 20, 2000. (Interviewed and quoted)

Honors/Awards

Distinguished Alumni Award. St. John’s University College of Pharmacy. March 2025, Service Award for Guyana. Guyanese Government. December 2024, Award of Excellence in Teamwork in Quality Improvement, Society of Hospital Medicine, HM19. National Harbor, MD. March 2019, Preceptor of the Year. Voluntary Preceptor Nomination. Long Island University. 2018, 2019, awarded 2020, Team Spotlight Award: eMedRec Project Team. Mount Sinai Hospital Employee Recognition Program. 2010, Harold Neham Memorial Award. New York City Society of Health-system Pharmacists. 2005, Team Spotlight Award: WORx Project Team. Mount Sinai Hospital Employee Recognition Program. 2005, New York State Department of Health Patient Safety Award: Honorable Mention (Large Hospital Category) 2005

Community Service

Go Red Fair, The Indian Village Alliance, Bronx Columbus Day Parade Carnival Committee, Villa Maria Academy Mothers Guild, Everybody Wins reading program