Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Itzel Guzman

Chicago,IL

Summary

Esthetician with strong business, sales and customer service skills necessary to meet spa goals and exceed client expectations.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Mount sinai Hospital Receptionist

06.2022 - 12.2022
  • Assist patient during registration process, Validate medical insurance coverage, Patient registrar, Obtain signatures for consent from the patient, Schedule and cancel appointments for patients

Catering Server

Maison Cuisine
Chicago, IL
07.2020 - 07.2022
  • Cleaned up after events, including washing dishes and utensils used during meal service.
  • Provided excellent customer service throughout the duration of an event.
  • Set up tables with appropriate linens and silverware prior to each event.
  • Performed pre-event setup activities such as arranging chairs or tables in designated areas.
  • Communicated effectively with co-workers to ensure smooth operation during events.
  • Greeted guests as they arrived for events, provided them with information about menu items, and answered any questions they had.
  • Assisted other servers in carrying trays of food from kitchen to dining area.

Host

The Diver
Chicago, IL
09.2021 - 12.2021
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Maintained cleanliness of lobby area, including wiping down tables and chairs.
  • Provided excellent customer service by anticipating customer needs.
  • Managed incoming calls during busy shifts.
  • Took reservations over phone and in person.
  • Greeted guests upon arrival and provided them with menus.
  • Offered seating and other special accommodations to customers according to preferences and dining area volume.

Mariano's Clicklist clerk

M
11.2020 - 06.2021
  • Prepare customers groceries, Calls and makes sure everything is okay with their order, Deliver groceries to customers vehicle, Help customers throughout the store with anything questions or direction through the store

Hollister brand representative

Wh
10.2019 - 01.2020
  • Greeted customers, Cashier, Helped keep the clothes and store organized

Education

G Skin & Beauty Institute
03.2024

Hubbard High School
06.2021

Skills

  • Bilingual
  • Communication skills
  • Time management
  • Customer service
  • Teamwork and collaboration skills
  • Facial treatments and techniques
  • Marketing and promotional strategies
  • Scheduling
  • Scheduling appointments
  • Greeting and Seating Clients
  • Positive and professional

Certification

  • IPL laser training class certification
  • Dermaplane training class certification

Timeline

Mount sinai Hospital Receptionist

06.2022 - 12.2022

Host

The Diver
09.2021 - 12.2021

Mariano's Clicklist clerk

M
11.2020 - 06.2021

Catering Server

Maison Cuisine
07.2020 - 07.2022

Hollister brand representative

Wh
10.2019 - 01.2020

G Skin & Beauty Institute

Hubbard High School

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Itzel Guzman