Summary
Overview
Work History
Education
Skills
Timeline
Server

Gina Carlson

Pensacola,FL

Summary

Organized server with experience in high volume restaurant environments. Effective creator of service structures with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities.

Overview

4
4
years of professional experience

Work History

Server

Oar House
PENSACOLA, FL
04.2022 - Current
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.

Server

Oar House
PENSACOLA, FL
02.2021 - 01.2022
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.

Server

Halfshell Oyster Bar
Mobile, AL
03.2016 - 02.2019
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Education

High School Diploma -

Mary G Montgomery High School
Semmes, AL

No Degree -

Pensacola State College
Pensacola, FL

Skills

  • Warm and Friendly
  • Able to Lift 30 Pounds
  • High-Volume Dining
  • Customer Service and Rapport
  • Menu Memorization and Presentation
  • Age Verification
  • Team Player
  • Cool Under Pressure
  • Transactions and Cash Handling
  • Order Accuracy and Delivery

Timeline

Server

Oar House
04.2022 - Current

Server

Oar House
02.2021 - 01.2022

Server

Halfshell Oyster Bar
03.2016 - 02.2019

High School Diploma -

Mary G Montgomery High School

No Degree -

Pensacola State College

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Gina Carlson