Gina Cassese
Atlanta,GA
Summary
Dynamic and dedicated Store Clerk at 7-Eleven, recognized for enhancing customer satisfaction through exceptional service and effective problem-solving. Leveraged strong cash handling accuracy and reliability to streamline transactions, while fostering a welcoming environment. Successfully trained new team members, contributing to a cohesive and efficient team atmosphere.
Overview
6
6
years of professional experience
Work History
Store Clerk
7-eleven
01.2019 - 06.2025
- Assisted customers by answering questions and fulfilling requests.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Assisted in maintaining a welcoming store atmosphere by keeping common areas clean, well-lit, and inviting for customers.
- Assisted customer by locating items, processing payments, and carrying out heavy purchases.
- Promoted a positive shopping experience by greeting customers warmly, offering assistance promptly, and addressing concerns professionally.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted in the training and onboarding of new team members, sharing valuable insights regarding store policies and procedures.
Education
High School Diploma -
Carmel High
Carmel, NYSkills
- Customer service
- Patience and empathy
- Cleanliness and hygiene
- Reliability and punctuality
- Cash register operation
- Storage organization
- Cash handling accuracy
- Guest relations
Timeline
Store Clerk
7-eleven
01.2019 - 06.2025
High School Diploma -
Carmel High
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