Gina Ciulla

Self-employeed

08.1991 - Current

Provided personalized haircuts and styling services based on client preferences.
Managed appointment scheduling and client communications to ensure optimal service flow.
Maintained cleanliness and organization of workstations and tools in compliance with health standards.
Developed strong client relationships through exceptional customer service and consultation skills.
Trained junior stylists on best practices for cutting, coloring, and styling techniques.
Implemented efficient inventory management practices for salon supplies and products used daily.
Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Managed appointment scheduling efficiently, maximizing daily bookings while minimizing wait times for clients.
Processed payments, entering sales in register for prompt customer service.
Boosted salon revenue by upselling hair care products and services based on individual client needs.
Supported fellow stylists during peak times by assisting them with shampooing or blow-drying tasks when needed.
Attended industry seminars and workshops to stay current on the latest trends and techniques in hairstyling.
Answered phone calls and emails to schedule client appointments.