I am an upbeat, highly favorable and skilled hospitality professional with 10-years of experience & development in the service industry. Customers' needs are always met with fast, friendly and accurate service with a strong emphasis on creating an exceptional and unique customer experience for every guest. Connecting with people on a personal level comes naturally and I strive to better myself through self reflection and an openness to constructive criticism & feedback from my peers and superiors - I believe there is always room for improvement. Work is something I take seriously, I am there to do my job and do it to the best of my ability to not only better myself but also my team and the organization.