Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Gina Delong

Linthicum Heights,Md.

Summary

Professional esthetician with strong expertise in skincare treatments, facial techniques, and client consultations. Known for effective team collaboration and delivering consistent results in dynamic environments. Adaptable, reliable, and skilled in advanced esthetic procedures, customer service, and product knowledge. Ready to elevate client satisfaction and contribute to team success.

Overview

29
29
years of professional experience
1
1
Certification

Work History

Lead Esthetician, Spa Manager

The Art of Balance Wellness
01.2019 - Current
  • Performed advanced skincare treatments, enhancing client satisfaction and loyalty.
  • Managed inventory of skincare products, ensuring optimal stock levels for services.
  • Trained junior estheticians on techniques and best practices, fostering skill development.
  • Conducted skin assessments to customize treatment plans based on individual client needs.
  • Developed and implemented new treatment protocols, improving service efficiency and effectiveness.
  • Achieved high levels of client retention by focusing on building rapport with each individual during appointments.
  • Provided exceptional customer service, resolving client concerns to maintain a positive experience.
  • Developed treatment plans, addressing clients'' specific concerns and skin conditions.
  • Performed advanced facial treatments to rejuvenate clients'' skin and improve their overall complexion.
  • Managed client records efficiently, ensuring accurate documentation of treatment history and progress notes.
  • Boosted retail sales revenue by demonstrating expert knowledge about available products while discussing their benefits with clients.
  • Increased repeat clientele through excellent customer service and tailored esthetic services.
  • Assisted in inventory management, minimizing waste and ensuring availability of necessary supplies.
  • Maintained a sanitary work environment, adhering to strict hygiene standards and regulations.
  • Educated clients on proper skincare routines, leading to more effective at-home care and better long-term results.
  • Mentored junior estheticians, improving overall team performance and skill sets.
  • Continuously improved professional knowledge by attending industry conferences, workshops, and training events.
  • Advised clients on proper home-care regimens.
  • Fostered friendly, warm, and exceptional customer experience.

Lead Esthetician & Nail Care Specialist, Lead Trainer of Nail Care Team

Spa at Live Hotel and Casino
05.2018 - 01.2019
  • Reason for leaving; Spa was closing

Lead Esthetician, Spa Manager

Baltimore Spa and Salon at the Ritz Carlton Residences
09.2014 - 05.2018
  • Reason for leaving; Spa suddenly closed

Global Educator

Creative Nail Design
01.1997 - 01.2009
  • I played a vital role in the research and development team that created the Power Polish SHELLAC.

Education

Maryland Licensed Esthetician - Esthetics

Von Lee International School of Esthetics
Reisterstown, Md
01.1996

Nail Care

Fame School of Nail Design
01.1992

Skills

  • HydraFacial Certified
  • Dermaplaning
  • VI peel Certified
  • Inmode RF Micro-needling
  • Venus Viva MD / EMS Micro current and Micro-needling
  • EVOLVEX Bipolar RF and EMS
  • Advanced Skin Analysis

Certification

  • Dermalogica: International Dermal Institute
  • Aveda: Aveda Institute
  • Bioelements, Esthederm, Sothys and Eminience Organics, Obagi Skincare, Neocutis, Villa Floriani, OM4 Men, ZO Skincare, SkinCeuticals
  • Anastasia Brow Artist

Timeline

Lead Esthetician, Spa Manager

The Art of Balance Wellness
01.2019 - Current

Lead Esthetician & Nail Care Specialist, Lead Trainer of Nail Care Team

Spa at Live Hotel and Casino
05.2018 - 01.2019

Lead Esthetician, Spa Manager

Baltimore Spa and Salon at the Ritz Carlton Residences
09.2014 - 05.2018

Global Educator

Creative Nail Design
01.1997 - 01.2009

Nail Care

Fame School of Nail Design

Maryland Licensed Esthetician - Esthetics

Von Lee International School of Esthetics

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Gina Delong