GINA DICICCIO
Philadelphia,Pennsylvania
Summary
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Adds value to any organization in need of great collaboration, interpersonal, and multitasking abilities. Meets tight deadlines every time Flexible hard worker ready to learn and contribute to team success. Motivated and efficient specializing in all cleaning and maintenance. Customer satisfaction-oriented and knowledgeable of highly specialized cleaning operations. Flexible and accustomed to wide range of cleaning products and methods, including environmentally-friendly solvents and polishes.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Linen Associate
Thomas Jefferson University, Thomas Jefferson
2023.07 - Current
- Conducted regular quality checks on linens, promptly addressing any issues or damages.
- Worked closely with housekeeping staff to ensure proper rotation of linens throughout various facility locations.
- Provided exceptional customer service by quickly addressing questions or concerns regarding linens or related services.
- Assisted in training new Linen Associates, sharing best practices and procedures for optimal performance.
- Ensured compliance with safety regulations during all aspects of linen handling, storage, and transportation.
- Maintained cleanliness and organization within the linen storage area, ensuring easy access to items.
- Improved linen inventory management by implementing an organized tracking system.
- Increased overall productivity by cross-training in other areas within the department/team when needed.
- Enhanced customer satisfaction through timely and accurate processing of linen orders.
Sterile Processing Technician
Thomas Jefferson University Hospitals-Methodist Division
2023.12 - 2024.04
- Wrapped trays, instrument packs, and sets.
- Followed OSHA, FDA and AAMI guidelines related to sterilization in compliance with administrative regulations.
- Supported surgical teams effectively by preparing instrument trays according to procedure requirements.
- Reduced risk of infections by maintaining a clean and sterile environment within the processing area.
- Enhanced patient safety by ensuring proper sterilization and packaging of medical equipment.
- Assessed instruments, equipment, and containers to promote cleanliness and proper functioning.
- Decontaminated surgical instruments to remove bacteria and other contaminants before sterilization.
- Inspected sterile package integrity prior to distribution.
- Verified and maintained proper documents and records for sterilization.
- Demonstrated strong problem-solving skills when troubleshooting issues with autoclaves or other sterilization equipment.
- Maintained clean and organized sterile processing areas to prevent contamination of instruments and equipment.
- Recorded biologicals and test results.
- Operated specialized equipment using steam, gas and chemical methods to sterilize equipment.
- Achieved high levels of accuracy in record-keeping, logging important data related to sterilization cycles and equipment usage.
- Improved quality assurance processes by implementing documentation procedures for all stages of the sterilization process.
- Picked instruments and supplies for surgeries.
- Maintained up-to-date knowledge on industry best practices, participating in relevant training programs and workshops.
- Promoted a safe working environment, adhering to established guidelines for handling hazardous materials.
- Identified parameters and sterilization method required for each item to be sterilized.
- Handled and disposed of sharps, biohazards and other hazardous materials in accordance with established protocols.
- Ensured strict adherence to regulatory guidelines during decontamination processes, mitigating risks associated with improper handling of biohazardous materials.
- Collaborated with the surgical team, providing timely delivery of sterile equipment during surgeries.
- Achieved consistent quality outcomes, closely following manufacturer guidelines for reprocessing reusable medical devices.
- Improved patient safety by ensuring all surgical instruments were properly sterilized and assembled.
- Upheld regulatory requirements, diligently performing biological monitoring tests on sterilizers regularly.
- Assured instrument availability by managing inventory and promptly restocking supplies as needed.
- Supported operational excellence by accurately assembling instrument trays according to procedure-specific requirements.
- Safeguarded patient confidentiality, complying with HIPAA regulations in handling sensitive information throughout the workflow process.
Amazon Associate
Amazon
2021.09 - 2023.10
- Built and maintained relationships with peers and upper management to drive team success.
- Identified needs of customers promptly and efficiently.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
- Used handheld scanners to key in data for packages.
- Sorted finished products into piles depending on quality statuses.
- Maintained clean, organized work area at all times and encouraged similar dedication in team members to maximize group efficiency.
- Handled client inquiries with exceptional professionalism and enthusiasm.
- Mentored junior team members and managed employee relationships.
- Received incoming product deliveries and relocated to storage shelves, coolers or bins.
Direct Care Worker
JEVS Human Services
2017.09 - 2021.01
- Supervised medication administration, personal hygiene and other activities of daily living.
- Assisted with client personal care needs to foster independence and well-being.
- Helped clients with personal needs from exercise to bathing and personal grooming.
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Made beds, swept floors and sanitized surfaces to support activities of daily living.
- Followed care plan and directions to administer medications.
- Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.
- Recorded patient temperature, pulse and blood pressure to monitor health and well-being.
- Laundered clothing and bedding to prevent infection.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Engaged with patients and families to provide emotional support and daily living instruction.
- Transported patients to medical, and personal care appointments.
Food Service Worker
Aramark
2005.11 - 2017.09
- Cross-trained in other kitchen positions to support team and meet customer needs.
- Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations.
- Washed, peeled, and seeded fruits and vegetables.
- Followed guidelines for safe serving, appropriate temperatures, and proper presentation.
- Performed work to top standards, proving best service for students, employees and school visitors.
- Organized and prepared ingredients for batch cooking.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Verified adequate levels of linens and trays and restocked low items.
- Took inventory of supplies and equipment and placed new orders to maintain stock levels.
- Counted cash drawer at end of shift and prepared bank deposits.
- Delivered orders to kitchen and checked for accuracy and correct temperature on pick-up before serving to customers.
- Oversaw register operations, counting purchases and accepting various forms of payment.
- Reported to kitchen manager before start of shift to receive assigned station, daily specials and other pertinent information.
Education
Sterile Processing Technology
MetCerts
Philadelphia, PA12.2023
GED -
Upper Darby Senior High School
Drexel Hill, PA05.2017
Associate of Science - Health Administration
Beta Training Services
Swathmore Pa12.1999
Skills
- Oral communication
- Customer Service
- Experience in leadership
- Patient evaluation
- Practice management
- Ethics and Professionalism
- Tool Identification
- Patient confidentiality
- Workload prioritization
- Instrument Decontamination
- Sterile Storage
- Sterilization techniques
- Visual Inspection
- Waste disposal
- Biological Monitoring
- Instrument Tracking Systems
- Decontaminating surgical instruments
- Decontamination procedures
- Case cart assembly
- Assembling case carts
- Recording biologicals
- Equipment testing
- Picking instruments
- Computerized tracking
- Instrument Sterilization
- Teamwork and Collaboration
- Problem-Solving
- Safe sharps disposal
- Biohazardous waste disposal
Certification
- Sterile Processing Training - 07/23-12/23
- Hands-on 400 hr 12/23-04/24
- HSPA CRCST ID# 634953
Additional Information
covid vac.
Timeline
Sterile Processing Technician
Thomas Jefferson University Hospitals-Methodist Division
2023.12 - 2024.04
Linen Associate
Thomas Jefferson University, Thomas Jefferson
2023.07 - Current
Amazon Associate
Amazon
2021.09 - 2023.10
Direct Care Worker
JEVS Human Services
2017.09 - 2021.01
Food Service Worker
Aramark
2005.11 - 2017.09
Sterile Processing Technology
MetCerts
GED -
Upper Darby Senior High School
Associate of Science - Health Administration
Beta Training Services
- Sterile Processing Training - 07/23-12/23
- Hands-on 400 hr 12/23-04/24
- HSPA CRCST ID# 634953
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