Gina Frazier
Schererville,IN
Summary
Highly skilled and enthusiastic professional with more than 20 years of experience managing operations in patient-centric medical offices. Successfully oversee human resources, budgeting, supply management and patient services. Develop and lead productive and efficient office staff. Contribute to high-volume medical practices by providing exceptional customer service.
Dedicated CVT that efficiently handles various pet breeds and temperaments. Offers experience conducting pet examinations, maintaining animal care records and preparing animals for surgery.
Overview
15
15
years of professional experience
Work History
Veterinary Hospital Manager
Vetcor- Glenwood Village Pet Hospital
Glenwood, IL
08.2008 - Current
- Established and maintained effective communication with staff, Veterinarians and community organizations to promote high quality patient care.
- Recruited, hired, trained all staff and staff reviews, providing direct supervision, ongoing staff development and continuing education to employees.
- Problem solving and being the go to person to have solutions for difficult situations
- Communicated with upset or happy clients, ensuring that medical and financial information was explained thoroughly
- Liaised with other healthcare professionals and clinics to develop comprehensive patient care plans and provide highest quality of care.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
Veterinary Hospital Manager
Vetcor- Illiana Veterinary Hospital
South Holland, IL
11.2018 - Current
- Established and maintained effective communication with staff, Veterinarians and community organizations to promote high quality patient care.
- Recruited, hired, trained all staff and staff reviews, providing direct supervision, ongoing staff development and continuing education to employees.
- Problem solving and being the go to person to have solutions for difficult situations
- Communicated with upset or happy clients, ensuring that medical and financial information was explained thoroughly
- Liaised with other healthcare professionals and clinics to develop comprehensive patient care plans and provide highest quality of care.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
Certified Veterinary Technician
Animal Emergency Of Mokena
Mokena, IL
01.2012 - 01.2013
- Managed medical intervention and therapy for animals in collaboration with veterinarian.
- Established intravenous drips for ongoing hydration in treatment of canines and felines
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Triaged incoming patients to determine treatment needs and urgency of care.
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Restocked surgical and office supplies to keep all necessary materials easily accessible.
- Performed radiograph testing to assist doctors in making informed diagnoses and determining best treatment plans.
- Administered medications to animals in treatment and documented changes in condition.
- Administered prescribed injectable controlled substances, tranquilizers, sedatives and injectable or inhalant anesthetics.
- Monitored vital signs of animals during surgical procedures and provided postoperative care.
Education
Associate of Applied Science - Veterinary Medicine (Pre-Veterinarian)
Northern Illinois University
Dekalb, ILAssociate of Applied Science - Veterinary Technology
Joliet Junior College
Joliet, IL05.2011
Skills
- Accounts Payable and Receivable
- Office Procedures
- Office Organization
- Veterinary Medicine
- Employee Performance Reviews
- General Anesthesia Monitoring
- Collecting Blood Samples
- Canine and Feline Intubation
- Patient Check-Ins
- Clinical Pathology
- IV Placement
Timeline
Veterinary Hospital Manager
Vetcor- Illiana Veterinary Hospital
11.2018 - Current
Certified Veterinary Technician
Animal Emergency Of Mokena
01.2012 - 01.2013
Veterinary Hospital Manager
Vetcor- Glenwood Village Pet Hospital
08.2008 - Current
Associate of Applied Science - Veterinary Medicine (Pre-Veterinarian)
Northern Illinois University
Associate of Applied Science - Veterinary Technology
Joliet Junior College
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