Gina Garcia
Pasadena,TX
Summary
Experienced banking professional with superior attention to detail and highly ethical nature. Dedicated to maintaining optimal security and customer satisfaction while meeting ambitious sales targets. Well-versed in industry regulations and asset protection strategies.
Overview
20
20
years of professional experience
Work History
Bank Teller, Home Customer Service Representative
Bank of America
Pasadena, Texas
06.2019 - Current
- Ability to respond and assist customers with inquiries and/or problem resolution
- Ability to identify customer financial needs and advise them of beneficial products
- Ability to work effectively as a team member
Billing Specialist
Red Carpet Cleaning, Colleyville TX
07.2015 - 02.2019
- Collated and organized payable invoices and coded them for payment
- Liaison with apartment management to bill for services rendered from
Bilingual Bank Teller
Bank of America, North, Texas
, Carolina
12.2003 - 12.2015
- Ability to respond and assist customers with inquiries and/or problem resolution
- Ability to identify customer financial needs and advise them of beneficial products
- Ability to work effectively as a team member
Administrative Assistant
Recycle America- Waste Management
Kernersville, NC
12.2001 - 11.2003
- Scheduling for shipping and receiving
- Data entry and invoicing
Education
GED -
San Jacinto College
La Porte, TX1990
Skills
- Call Documentation
- Building Customer Trust and Loyalty
- Upbeat and Positive Personality
- Courteous with Strong Service Mindset
Summary of Qualifications
- Able to simplify complex problems, excellent oral and written skills, team player
- Thorough knowledge of Microsoft applications, Word, Excel, professional appearance
Timeline
Bank Teller, Home Customer Service Representative
Bank of America
06.2019 - Current
Billing Specialist
Red Carpet Cleaning, Colleyville TX
07.2015 - 02.2019
Bilingual Bank Teller
Bank of America, North, Texas
12.2003 - 12.2015
Administrative Assistant
Recycle America- Waste Management
12.2001 - 11.2003
GED -
San Jacinto College
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