Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Hi, I’m

Gina Gardea

San Fernando,CA

Summary

Highly organized and dependable professional with a track record of success in diverse roles. Proven ability to manage various responsibilities with a positive and collaborative approach. Demonstrated proficiency in effective communication, problem-solving, and exceptional customer service. Experienced in maintaining a visually appealing and organized store environment, resolving customer inquiries and concerns, and promoting brand visibility through social media. Skilled in coordinating and ensuring the efficient operation of attractions at a major entertainment venue. Capable of working in team settings, adapting to changing circumstances, and upholding a strong work ethic. Academic achievements and involvement in leadership roles underscore a commitment to excellence and a well-rounded skill set.

Overview

3
years of professional experience

Work History

Lava Market

Intern
03.2021 - Current

Job overview

  • Assisted with organizing and arranging clothes, lifting boxes, and setting up clothing racks, ensuring a visually appealing and organized store environment
  • Responded to over 200 customer inquiries and concerns per day, providing helpful and friendly assistance
  • Managed inventory and ensured merchandise integrity, conducting regular stock checks and replenishing items as needed
  • Collaborated with a social media manager to develop and implement engaging content, contributing to increased brand visibility and attracting new trends to the company's social media platforms.
  • Analyzed problems and worked with teams to develop solutions.

Universal Studios

Host
10.2022 - 06.2023

Job overview

  • Handled guest concerns and resolved issues promptly and courteously, maintaining a high level of professionalism at all times
  • Collaborated with a diverse team to coordinate ride operations, ensuring e client loading and unloading of guests while maintaining ride capacity and wait times
  • Assisted with crowd control during peak periods, ensuring a smooth flow of guests and maintaining a safe environment
  • Acted as a brand ambassador for Universal Studios, promoting various attractions and enhancing guests' overall experience.

Baskin Robbins

Crew Member/ Cashier
01.2021 - 09.2021

Job overview

  • Provided excellent customer service, efficiently taking and processing orders to ensure customer satisfaction
  • Collaborated with a team to meet sales goals and maintain a positive work environment
  • Maintained a clean and organized work area, restocking inventory as needed to ensure product availability
  • Developed strong communication, teamwork, problem-solving, and time management skills through daily interactions with customers and colleagues.

Education

University of California, Riverside
Riverside, CA

from Business
06.2026

University Overview

  • Pre-Business Track
  • Dean's List, 2022-2023
  • 3.7 GPA
  • Latino Business Student Association Member

Valley Academy Of Arts And Sciences
Granada Hills, CA

High School Diploma
06.2022

University Overview

  • 4.3 GPA
  • VP of Leadership Society
  • VP of Senior Leadership
  • Treasurer of Fitness Club

Skills

    • Leadership abilities
    • Effective communication
    • Collaboration in group environment
    • Critical thinking
    • Flexible and Adaptable
    • Customer Relations
    • Computer Skills
    • Time management
      • Flexibility and adaptability
      • Strong work ethic
      • Organizational skills
      • Event planning
      • Social media management
      • Research skills
      • Proactive problem-solving

Additional Information

Awards:

  • Honor Roll, Valley Academy of Arts and Sciences
  • Dean's List, University of California, Riverside
  • Student Leadership Award, Valley Academy of Arts and Sciences
  • English Literature Award, Valley Academy of Arts and Sciences
  • Team Captain, Easton Preps Elite Softball

Timeline

Host

Universal Studios
10.2022 - 06.2023

Intern

Lava Market
03.2021 - Current

Crew Member/ Cashier

Baskin Robbins
01.2021 - 09.2021

University of California, Riverside

from Business

Valley Academy Of Arts And Sciences

High School Diploma

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Gina Gardea