Gina Garza
San Antonio,TX
Summary
Enthusiastic individual offering many years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of guest needs. Greets and assists guests with questions or problems to resolve situations to promote guest satisfaction while maintaining service within policy guidelines.
Overview
15
15
years of professional experience
2000
2000
years of post-secondary education
Work History
Home Health Caregiver
Estrella Provider Services
San Antonio, TX
12.2024 - Current
- Provided personal care and assistance with daily living activities for clients.
- Administered medications as directed by healthcare professionals and family members.
- Assisted clients with mobility, ensuring safe transfers and movement throughout the home.
- Developed trusted relationships with clients, offering companionship and emotional support.
- Prepared nutritious meals based on dietary restrictions and preferences of clients.
- Maintained a clean and safe environment for the client; changing bed linens, cleaning bathrooms, vacuuming carpets, washing dishes, laundry.
Machine Operator
Takumi Stamping Texas
San Antonio, TX
08.2021 - 12.2022
- Operated stamping machines to produce high-quality metal components.
- Monitored machine performance and made adjustments as needed.
- Conducted regular inspections to ensure equipment safety and functionality.
- Collaborated with team members to meet production goals and deadlines.
House Cleaner
Private Residence
San Antonio, TX
04.2017 - 07.2021
- Cleaned and sanitized all areas of the home regularly.
- Organized household items and maintained cleanliness standards.
- Managed laundry tasks including washing, folding, and ironing clothes.
- Provided deep cleaning services for seasonal or special events.
- Communicated with homeowners to understand specific cleaning preferences.
Housekeeping Supervisor
La Quinta Inn and Suites
San Antonio, Texas
01.2012 - 02.2017
- Supervised daily housekeeping operations ensuring cleanliness standards were met.
- Trained and mentored staff on effective cleaning techniques and safety practices.
- Coordinated scheduling for housekeeping staff to optimize workflow efficiency.
- Resolved guest complaints related to cleanliness promptly and professionally.
Room Attendant
Menger Hotel
San Antonio, TX
10.2010 - 12.2011
- Cleaned and sanitized guest rooms to maintain high cleanliness standards.
- Stocked and organized cleaning supplies for efficient room servicing.
- Assisted guests with requests to enhance their stay experience.
- Followed safety protocols while using cleaning chemicals and equipment.
Education
Memorial High School
San Antonio, TXMemorial High School
San Antonio, TXSkills
- Environmental safety
- Housekeeping management
- Attention to detail
- Customer service
- Relationship management
Timeline
Home Health Caregiver
Estrella Provider Services
12.2024 - Current
Machine Operator
Takumi Stamping Texas
08.2021 - 12.2022
House Cleaner
Private Residence
04.2017 - 07.2021
Housekeeping Supervisor
La Quinta Inn and Suites
01.2012 - 02.2017
Room Attendant
Menger Hotel
10.2010 - 12.2011
Memorial High School
Memorial High School
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