Gina Hart

• Evaluated business and individual customer needs and financial situations to propose individualized policy recommendations.
• Developed marketing strategies to promote new insurance contracts or suggest additions and changes to existing policies.
• Explained features, advantages and disadvantages of various policies to promote insurance sales.
• Carried out administrative tasks such as handling policy renewals, maintaining records and collecting insurance payments.

• Calculated quotes and educated potential clients on insurance options.
• Obtained underwriting approval by completing application for coverage.
• Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
• Attended continuing education courses and workshops to gain additional insurance industry knowledge.

In 2010 I was asked by Houston SWAT to help with Mocked Hostage Training. The training involve a mocked hostage situation where I was in a abandoned apartment and Houston SWAT used the Battering Ram to knock down the door. No one was injured during the training.

In 2007 I was asked to join the City of Houston Citizen Fire Academy. Where I learned about fire safety. I was able to put on 80lbs of fire equipment and help extinguish a fire in the flash over chamber.

Since 2007 I have been a Insurance Agent insuring many of my clients in the Houston Fire Department, SWAT and Police Officers and helping my clients get paid in a timely matter.

• Ensured aircraft and passenger compliance with policies, procedures, regulations and safety guidance.
• Resolved passenger situations during flight involving disorderly passengers and medical emergencies.
• Answered passengers' questions and provided solutions to issues arising during flights.
• Ensure safety and comfort of customers onboard aircraft.