Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Gina Katz

West Palm Beach

Summary

Motivated and detail-oriented college student with experience in customer service and administrative support through work in a pro shop environment. Skilled in organization, communication, and handling multiple responsibilities in fast-paced settings. Demonstrates strong problem-solving abilities, reliability, and a positive attitude while assisting customers and supporting daily operations. Seeking opportunities to apply business and administrative skills while continuing to develop professionally.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Retail Sales Associate

The Park West Palm
West Palm Beach, FL
11.2023 - Current
  • Assisted customers with product selection and inquiries, enhancing overall shopping experience.
  • Maintained organized merchandise displays, ensuring compliance with store visual standards.
  • Processed transactions efficiently using POS systems, contributing to smooth checkout operations.
  • Collaborated with team members to achieve daily sales targets and improve customer satisfaction ratings.
  • Resolved customer complaints promptly, maintaining positive relationships and loyalty through effective problem-solving skills.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Received phone called and solved all customer complaints effectively and professionally
  • Organized and managed scheduling of tee times for players, ensuring alignment with individual preferences.

Assistant Varsity Volleyball Coach

Forest Hill High School
West Palm Beach, FL
08.2025 - 10.2025
  • Assisted in developing practice plans to enhance team performance and skill development.
  • Coordinated game strategies with head coach to optimize player strengths and opponent weaknesses.
  • Conducted individual skill assessments to identify areas for improvement among athletes.
  • Implemented training drills focused on teamwork, communication, and strategic play execution.
  • Mentored junior players, fostering a positive team culture and encouraging personal growth.

Education

Bachelor of Science - Health Administration

Florida International University
Miami, FL
08.2027

High School Diploma -

Forest Hill High School
West Palm Beach, FL

Skills

  • Customer service
  • Teamwork
  • Problem-solving
  • Teamwork and collaboration
  • Retail sales
  • Money handling
  • FLUENT IN SPAINISH
  • POS system operations
  • Transaction processing
  • Effective multitasking
  • Telephone etiquette
  • Timesheet management

Certification

  • Certified CMAA, National Healthcareer Association - March 2023-2024
  • Certified CPR, American Heart Association - February 2022-2024

Languages

Spanish
Native or Bilingual

Timeline

Assistant Varsity Volleyball Coach

Forest Hill High School
08.2025 - 10.2025

Retail Sales Associate

The Park West Palm
11.2023 - Current

Bachelor of Science - Health Administration

Florida International University

High School Diploma -

Forest Hill High School