Summary
Overview
Work History
Education
Skills
Timeline
Generic

GINA KEYZER

Davenport

Summary

Dynamic professional with a proven track record at Amazon, excelling in order picking and workplace safety. Recognized for exceptional problem-solving abilities and fostering teamwork, I consistently enhance operational efficiency and customer satisfaction. Adaptable and dependable, I thrive in fast-paced environments, ensuring timely processing and delivery of urgent shipments.

Overview

11
11
years of professional experience

Work History

General Warehouse Associate

Amazon
02.2025 - Current
  • Facilitates timely processing of urgent shipments to enhance customer satisfaction.
  • Executes manual loading, unloading, and palletizing of packages for efficient warehouse operations.
  • Collaborates with Safety Department as an Associate Safety Committee (ASC).

Barista

Starbucks Coffee Company
07.2023 - 02.2025
  • Also worked here from September 2017-January 2019.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their need.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Instacart Shopper

Instacart Shopper
06.2021 - 03.2023
  • Achieved high satisfaction ratings by swiftly processing orders and selecting optimal products for customers.
  • Maximized productivity by efficiently managing time to fulfill multiple orders under tight deadlines.
  • Resolved customer concerns during shopping, showcasing strong problem-solving abilities.
  • Acquired experience in live chat by simultaneously assisting multiple customers.

Attractions Attendant

Walt Disney World Resort
07.2019 - 09.2021
  • Disney Internship program from January 2019 to July 2019.
  • As a park greeter at Hollywood Studios, I delivered outstanding customer service by addressing guest concerns promptly and professionally.
  • Collaborated with fellow attendants to maintain safety procedures, ensuring a secure environment for both guests and staff.
  • Monitored crowd levels at attractions, adjusting ride capacity when necessary to optimize efficiency.

Administrative Assistant

Kohl Children's Museum
04.2014 - 09.2018
  • Facilitated connections between visitor interests and museum resources as an Exhibit Guide.
  • Promoted to Senior Exhibit Guide, which added additional responsibilities to my daily work routine and developed leadership skills.
  • Managed scheduling for museum events, handling approximately 20 daily calls and emails.
  • Ensured accuracy in record-keeping through diligent data entry and database management.

Education

Bachelor of Applied Sciences (B. A. Sc.) - Parks, Recreation and Leisure Studies

Illinois State University
Normal, IL
05-2013

Associate of Arts (A.A.) - General Studies

Harper College
Palatine, IL
12-2010

Skills

  • Fluent in American Sign Language
  • Problem-solving skills
  • Workplace safety
  • Order picking
  • Teamwork and collaboration
  • Dependability
  • Computer skills and data entry
  • Adaptability and flexibility

Timeline

General Warehouse Associate

Amazon
02.2025 - Current

Barista

Starbucks Coffee Company
07.2023 - 02.2025

Instacart Shopper

Instacart Shopper
06.2021 - 03.2023

Attractions Attendant

Walt Disney World Resort
07.2019 - 09.2021

Administrative Assistant

Kohl Children's Museum
04.2014 - 09.2018

Bachelor of Applied Sciences (B. A. Sc.) - Parks, Recreation and Leisure Studies

Illinois State University

Associate of Arts (A.A.) - General Studies

Harper College

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