Gina Klecker
Ellsworth
Summary
Detail-oriented individual with strong communication and management skills. Ability to handle multiple tasks effectively and efficiently in fast-paced environment. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting the objectives that have been outlined.
Overview
27
27
years of professional experience
Work History
Retail Lead Shipping
Ellsworth Cooperative Creamery
Ellsworth, WI
07.2014 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Proved successful working within tight deadlines and a fast-paced environment.
- Learned and adapted quickly to new technology and software applications.
Assistant Manager
Pizza Hut
River Falls, WI
01.2003 - 07.2014
- Led team in daily operations, ensuring high standards of service and product quality.
- Implemented inventory management systems, reducing waste and improving stock accuracy.
- Streamlined scheduling processes, increasing staff productivity and coverage during peak hours.
- Oversaw compliance with health and safety regulations, maintaining a safe working environment for all employees.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
- Coordinated with vendors for timely inventory replenishment, ensuring product availability.
Circulation Manager
Helmer Printing
Beldenville WI
10.1999 - 01.2003
- Responsible for assembling 60,000 papers on a weekly basis
- Setting up Inserts for the weekly paper
- Coordinating weekly delivery schedules for the paper carriers
- Bookkeeping, answering phones,customer complaints of not receiving the paper or would like the paper
- Working with Vendors for ordering inserts for the paper
- Weekly Scheduling
- Payroll for the weekly carriers
- Filling in on paper routes when carriers requested time off
Education
Broad Area Ag Education
University of River Falls
River Falls, WISkills
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Dependable and responsible
- Multitasking Abilities
- Excellent communication
- Computer skills
- Organizational skills
- Decision-making
- Problem resolution
- Verbal communication
Timeline
Retail Lead Shipping
Ellsworth Cooperative Creamery
07.2014 - Current
Assistant Manager
Pizza Hut
01.2003 - 07.2014
Circulation Manager
Helmer Printing
10.1999 - 01.2003
Broad Area Ag Education
University of River Falls