Summary
Overview
Work History
Education
Skills
References
Certification
Timeline
Generic

Gina Lasita

Cincinnati,OH

Summary

Knowledgeable Solution Engineer with solid background in designing and implementing effective solutions. Demonstrated ability to streamline processes and enhance system functionality. Proven skills in problem-solving and client engagement.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Solution Engineer

Prolocity Technology Solutions
09.2021 - Current
  • Provided expert guidance during the pre-sales process, helping drive sales success by demonstrating the value of proposed solutions to prospective clients.
  • Led technical scoping calls to establish requirements, hours, timeline and assumptions.
  • Acted as a trusted advisor to both internal teams and external clients, leveraging extensive industry knowledge to provide valuable insights and recommendations that guided decision-making processes.
  • Collaborated with sales teams to identify customer needs, resulting in better-targeted solutions and higher revenue.
  • Analyzed proposed technical solutions based on customer requirements.
  • Created proofs of concept for innovative new solutions.

Salesforce Administrator

Standard Textile Company
03.2017 - 09.2021


  • Collaborated with cross-functional teams to gather requirements, design solutions, and deploy custom Salesforce features tailored to business objectives.
  • Resolved technical issues promptly and effectively, providing exceptional support to Salesforce users across the organization.
  • Customized user interfaces according to specific departmental needs while maintaining a consistent overall experience across the platform.
  • Proactively identified opportunities for process improvement within the Salesforce environment by staying current on industry trends and best practices.
  • Ensured data integrity and accuracy through regular audits, timely updates, and meticulous record maintenance.
  • Played a pivotal role in successful system integrations, working closely with IT and business stakeholders to ensure seamless data flow between platforms.
  • Boosted user adoption rates by developing coherent training materials and conducting personalized training sessions.

Salesforce Consultant/Business Analyst

Prolocity Technology Solutions
02.2012 - 03.2017
  • Contributed to all facets of a successful implementation including; discovery, design, build, data imports, training, testing and continuing support
  • Conducted thorough analysis of client requirements, translating them into actionable plans for successful Salesforce integration.
  • Coordinate with Salesforce developers and technical architects to deliver the best solutions to clients
  • Delivered 30+ successful projects ranging from 20 hours to 2,000 hours as either the Lead Business Analyst or the Product Owner
  • Leveraged Salesforce automation tools to streamline client workflows, reducing manual efforts and increasing overall efficiency.

Education

Bachelor of Arts - Business Administration

College of Mt. St. Joseph

Skills

  • Detail oriented
  • Exceptional customer service skills
  • Quick thinker
  • Fast learner
  • Reliable
  • Positive attitude
  • Oral and written communications

References

Available upon request

Certification

  • Certified Salesforce Administrator
  • Salesforce Sales Cloud Consultant
  • Non-Profit Cloud Consultant

Timeline

Solution Engineer

Prolocity Technology Solutions
09.2021 - Current

Salesforce Administrator

Standard Textile Company
03.2017 - 09.2021

Salesforce Consultant/Business Analyst

Prolocity Technology Solutions
02.2012 - 03.2017

Bachelor of Arts - Business Administration

College of Mt. St. Joseph

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Gina Lasita