GINA LAZIER
Bixby,USA
Summary
Reliable and detail-oriented professional with extensive experience in customer service, clerical support, and financial documentation. Background includes supervising staff, handling returns and invoices, and maintaining accurate records. Eager to contribute to a banking environment in any capacity, with a long-term interest in growing into mortgage or lending support roles.
Overview
13
13
years of professional experience
Work History
Receiving Clerk
Costco Wholesale Corp
08.2023 - 07.2024
- Verified contents of incoming shipments against invoices and bills of lading.
- Ensured inventory accuracy and safe material handling using forklifts and power jacks.
Shipping Supervisor
Costco Wholesale Corp
04.2022 - 08.2023
- Supervised 25 employees and ensured compliance with standard operating procedures.
- Coordinated outbound logistics and documented freight integrity and seal tracking.
Pallet Department Supervisor
Costco Wholesale Corp
04.2021 - 04.2022
- Managed 15 employees in pallet sorting and return coordination.
- Handled manifest keying, vendor scheduling, and trailer management.
E-Commerce Returns Supervisor
Costco Wholesale Corp
08.2019 - 04.2021
- Led 8-person team to inspect and process customer returns.
- Documented theft or damage reports and collaborated with corporate via internal systems.
Returns Auditor
Costco Wholesale Corp
07.2017 - 05.2018
- Audited return transactions for accuracy and policy compliance.
- Trained colleagues on safe equipment operation.
Forklift Operator / Receiving Clerk
Costco Wholesale Corp
05.2011 - 07.2017
- Received freight shipments, verified contents, and ensured safe food handling.
- Maintained safety protocols and organized warehouse inventory.
Education
High School Diploma -
Morris Community High School
Morris, IL05.2000
Skills
- Cash Handling
- Customer Service
- Profit & Loss
- Inventory Reconciliation
- Data Entry
- Conflict Resolution
- Communication
- Supervisory Skills
- Leadership Skills
- Safety Compliance
- Accuracy
- Microsoft Office
- Quick Books
- Multi-System Experience
- Shipping/Receiving
- Return Management
- Familiarity with Mortgage Terminology, Laws & Regulations
Timeline
Receiving Clerk
Costco Wholesale Corp
08.2023 - 07.2024
Shipping Supervisor
Costco Wholesale Corp
04.2022 - 08.2023
Pallet Department Supervisor
Costco Wholesale Corp
04.2021 - 04.2022
E-Commerce Returns Supervisor
Costco Wholesale Corp
08.2019 - 04.2021
Returns Auditor
Costco Wholesale Corp
07.2017 - 05.2018
Forklift Operator / Receiving Clerk
Costco Wholesale Corp
05.2011 - 07.2017
High School Diploma -
Morris Community High School
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