GINA LOPEZ
DESERT HOT SPRINGS,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
24
24
years of professional experience
Work History
Motorcoach Operator
Sunline Transit Agency
Thousand Palms, CA
11.2016 - Current
- Inspected coaches prior to each trip to ensure they met safety standards.
- Communicated with dispatchers regarding arrival times, delays, or other issues related to trips.
- Resolved conflicts between passengers in a professional manner when needed.
- Kept accurate records of mileage traveled for each trip taken in accordance with company policy.
- Obeyed DOT rules and regulations and local laws to maximize safety.
Cake Decorator/Shift Manager
Baskin Robins
Cathedral City, CA
06.2000 - 07.2016
- Organized supplies to ensure efficient workflow during cake decorating process.
- Formulated designs based on customer specifications.
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Monitored store operations to ensure compliance with company policies and procedures.
- Answered phone calls, put in orders and handled customer disputes or complaints.
Tax Professional
H & R Block Tax Services
Desert Hot Springs, CA
12.2007 - 04.2010
- Prepared and filed federal, state, and local income taxes for individuals and businesses.
- Conducted research on complex tax issues to determine the best course of action for clients.
- Gathered necessary documentation from clients in order to accurately prepare returns.
- Advised clients on how to minimize their overall tax liabilities through strategic planning.
- Participated in professional development activities such as seminars or conferences related to taxation.
- Resolved taxpayer inquiries received via phone calls or emails in a timely manner.
Education
High School Diploma -
Palm Springs High School
Palm Springs, CA06.2000
Some College (No Degree) - Liberal Arts and General Studies
College of The Desert
Palm Desert, CASome College (No Degree) - Certified Nursing Assistant
Beaumont Adult School
Beaumont, CASkills
- Class B CDL
- Regulatory Compliance
- Data Management
- Records Management
Languages
Spanish
Professional
Timeline
Motorcoach Operator
Sunline Transit Agency
11.2016 - Current
Tax Professional
H & R Block Tax Services
12.2007 - 04.2010
Cake Decorator/Shift Manager
Baskin Robins
06.2000 - 07.2016
High School Diploma -
Palm Springs High School
Some College (No Degree) - Liberal Arts and General Studies
College of The Desert
Some College (No Degree) - Certified Nursing Assistant
Beaumont Adult School
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