Gina Luna

• Handled all data entries in the Hazardous Waste Management System
• Implemented new hazardous waste profiles for all

U.S. Navy Bases to utilize

• Scanned and uploaded files into database
• Maintained accurate records and verified documents for compliance
• Created and maintained filing system for contracts and legal documents, ensuring easy access and retrieval

• Conducted tours of the Longfield facility that boosted membership signups
• Supervised activities to ensure the safety of members
• Enforced policies and procedures in a consistent manner
• Participated in staff meetings, including active shooter training
• Assigned staff personnel with daily tasks
• Onboarded and trained new employees

• Greeted clients with a friendly and professional demeanor, answering questions and resolving issues promptly
• Registered clients, collected necessary information, and ensured accurate record-keeping
• Answered incoming calls, directed inquiries to appropriate departments, and provided general office support
• Arranged and confirmed appointments for clients in the database
• Processed payments and maintained accurate cash drawer