Years of professional experience
Open To Work
Gina Mahan
Housekeeper, warehouse assistant, Server/Shift Supervisor
Houston,TX
Summary
Experienced in maintaining cleanliness and operational efficiency within a fast-paced environment, demonstrating effective inventory management and adherence to safety protocols. Successfully processed laundry and restocked supplies, ensuring timely service delivery and guest satisfaction. Collaborated with team members to optimize workflow and trained new staff on cleaning procedures, contributing to overall team performance and service quality. Proven ability to report maintenance issues promptly, facilitating timely repairs and enhancing operational effectiveness.
Overview
15
15
Work History
Housekeeping and Laundry Attendant
Pearl on the Concho Hotel
Houston
01.2025 - Current
- Processed laundry efficiently, maintaining high standards of cleanliness and timely turnaround for guest items.
- Restocked supplies regularly to ensure an uninterrupted flow of services and guest satisfaction.
- Followed safety protocols diligently while handling cleaning supplies and equipment, promoting a safe work environment.
- Collaborated with team members to ensure efficient workflow, supporting overall operational efficiency in housekeeping.
- Trained new staff on cleaning procedures and safety standards, supporting team development and service quality.
- Cleaned bathrooms, dusting furniture, vacuuming carpets and mopping floors.
- Stocked linen closets with fresh linens and supplies.
- Reported maintenance issues promptly, facilitating timely repairs and enhancing overall hotel operations.
- Assisted in maintaining the cleanliness of public areas, contributing to an inviting atmosphere for guests.
- Provided excellent customer service to ensure guest satisfaction levels were met.
- Washed, dried, folded and ironed clothes according to customers' preferences.
- Provided exceptional customer service by promptly addressing guest inquiries and ensuring satisfaction during dining experiences.
- Trained and supervised new staff, enhancing team efficiency and improving service quality in a fast-paced environment.
- Managed inventory by restocking supplies and maintaining cleanliness, contributing to a well-organized dining area.
- Coordinated shift schedules and delegated tasks effectively, ensuring smooth operations during peak service periods.
- Processed customer orders accurately and efficiently, minimizing wait times and enhancing overall guest satisfaction.
- Assisted in maintaining compliance with health and safety regulations, promoting a safe dining environment for guests and staff.
- Collaborated with kitchen staff to ensure timely food delivery, resulting in improved service speed and guest experience.
- Monitored dining area cleanliness and organization, facilitating a welcoming atmosphere for all patrons.
- Provided excellent customer service by addressing any complaints or concerns promptly.
Waitress/Overnight Shift Supervisor
Dennys Restaurant
Washington
02.2018 - 11.2025
- Supervised overnight operations, ensuring efficient workflow and adherence to health and safety standards.
- Trained and mentored new staff, enhancing team performance and service quality during peak hours.
- Managed inventory levels, accurately restocking supplies to meet customer demand and minimize waste.
Housekeeper
Tender Loving Care Housecleaners
Houston
02.2016 - 12.2017
- Maintained cleanliness and organization of designated areas, ensuring a sanitary environment for residents and guests.
- Performed comprehensive cleaning tasks, including dusting, vacuuming, and sanitizing surfaces to enhance overall hygiene.
- Managed inventory of cleaning supplies, restocking as needed to ensure uninterrupted cleaning operations.
- Implemented best practices for chemical safety and proper equipment usage, contributing to a safer workplace.
- Delivered exceptional service through attention to detail and responsiveness to client feedback, fostering a positive experience.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Changed bed linens and towels, tidied up rooms.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Used cleaning chemicals following proper guidelines.
- Emptied trash receptacles throughout the property.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Maintained and organized cleaning supplies stock.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Disinfected telephones, light switches and other frequently touched objects.
- Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
- Scrubbed kitchen appliances, countertops and fixtures.
Education
Clear Creek High School
League City, TXSkills
- Inventory management
- Cleaning protocols
- Team collaboration
- Customer service
- Safety compliance
- Time management
- Equipment handling
- Sanitation standards
- Task delegation
- Workflow optimization
- Staff training
- Quality assurance
- Linen management
- Shift supervision
- Problem resolution
Languages
English
Professional
Affiliations
- Organized
- Always on time
- Consistent
- Dependable
References
References;
*Michele Patterson, (832)-896-5091, previous supervisor at Concho Hotel, known
2yrs
*Connie Koen,(346)-572-7079, X-Co-worker, known 9yrs
*Susan Rohner, (903)-275-4122, Tutor, known 2 yrs
Work Preference
Job Search Status
Open to workWork Type
Full TimeContract WorkGig WorkPart TimeLocation Preference
On-SiteSalary Range
$15/hr - $1000/hrTimeline
Housekeeping and Laundry Attendant
Pearl on the Concho Hotel
01.2025 - Current
Waitress/Overnight Shift Supervisor
Dennys Restaurant
02.2018 - 11.2025
Housekeeper
Tender Loving Care Housecleaners
02.2016 - 12.2017
Clear Creek High School