Summary
Overview
Work History
Skills
Timeline
Generic

Gina McCall

Reno,NV

Summary

I have established a extensive knowledge in Operations Management and Caregiving, notably as a independent contractor and with Legal Pursuit. Strategic planning was crucial to establish consistency between three locations & maintaining the company culture. I have a talent for spotting areas in need of improvement and implementing changes to tackle these areas.

Overview

24
24
years of professional experience

Work History

Caregiver

Louis Orellana (407)864-2734
04.2020 - Current
  • Provided emotional support to the client and their families during challenging times, fostering trust and strong relationships.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
  • Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
  • Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.

Operations Manager

Legal Pursuit Eddie Camilleri (408) 288-4105
10.2000 - 08.2019
  • Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
  • Motivated and trained employees to maximize team productivity.
  • Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
  • Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
  • Obtained and input new data clients/contractors operations.
  • Established foundational processes for business operations. Opened two additional offices in the bay area

Skills

  • Respectful and Compassionate
  • Time Management
  • Problem-Solving
  • Task Delegation
  • Customer Focus
  • Building rapport
  • De-Escalation Techniques

Timeline

Caregiver

Louis Orellana (407)864-2734
04.2020 - Current

Operations Manager

Legal Pursuit Eddie Camilleri (408) 288-4105
10.2000 - 08.2019
Gina McCall