Gina McCall
Reno,NV
Summary
I have established a extensive knowledge in Operations Management and Caregiving, notably as a independent contractor and with Legal Pursuit. Strategic planning was crucial to establish consistency between three locations & maintaining the company culture. I have a talent for spotting areas in need of improvement and implementing changes to tackle these areas.
Overview
24
24
years of professional experience
Work History
Caregiver
Louis Orellana (407)864-2734
Reno, NV
04.2020 - Current
- Provided emotional support to the client and their families during challenging times, fostering trust and strong relationships.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
Operations Manager
Legal Pursuit Eddie Camilleri (408) 288-4105
San Jose, CA
10.2000 - 08.2019
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Motivated and trained employees to maximize team productivity.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Obtained and input new data clients/contractors operations.
- Established foundational processes for business operations. Opened two additional offices in the bay area
Skills
- Respectful and Compassionate
- Time Management
- Problem-Solving
- Task Delegation
- Customer Focus
- Building rapport
- De-Escalation Techniques
Timeline
Caregiver
Louis Orellana (407)864-2734
04.2020 - Current
Operations Manager
Legal Pursuit Eddie Camilleri (408) 288-4105
10.2000 - 08.2019