Gina Mills
Ekron,KY
Summary
Results-driven professional excelling in phone-based tech sales at Infoteck, consistently surpassing targets by 20%. In cafe settings, demonstrated effective upselling, POS management, and customer service at Backstreet Cafe & Texas Roadhouse. Adaptable and skilled in fast-paced environments, with a proven track record of exceeding expectations in both technology sales and hospitality.
Overview
6
6
years of professional experience
Work History
Pharmacy Technician
Chewy.com
02.2023 - Current
- Processed and verified prescription orders from veterinarians and pet owners, ensuring accuracy and compliance with regulatory requirements.
- Utilized pharmacy software to input and manage customer information, prescription details, and inventory levels.
- Collaborated with veterinary professionals to clarify prescription instructions and address any concerns.
Server
Texas Roadhouse Restaurant
01.2022 - 01.2023
- Maintained a friendly and approachable demeanor, fostering a positive atmosphere for customers.
- Responded promptly to customer inquiries, resolving issues and ensuring a high level of satisfaction.
- Managed busy periods efficiently, handling multiple tables while maintaining a high standard of service.
Server
Backstreet Cafe
01.2021 - 12.2021
- Maintained a friendly and approachable demeanor, fostering a positive atmosphere for customers.
- Responded promptly to customer inquiries, resolving issues and ensuring a high level of satisfaction.
- Managed busy periods efficiently, handling multiple tables while maintaining a high standard of service.
Sales Associate
Infoteck
01.2018 - 12.2020
- Successfully promoted and sold internet packages and smart home devices to a diverse customer base over the phone, consistently exceeding monthly sales targets by 20%.
- Conducted in-depth needs assessments to tailor product recommendations, resulting in a 15% increase in customer satisfaction.
Education
High School Diploma -
Meade County High School
Brandenburg, KY06.2015
Timeline
Pharmacy Technician
Chewy.com
02.2023 - Current
Server
Texas Roadhouse Restaurant
01.2022 - 01.2023
Server
Backstreet Cafe
01.2021 - 12.2021
Sales Associate
Infoteck
01.2018 - 12.2020
High School Diploma -
Meade County High School
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