Highly trained professional with a background in verifying insurance benefits and creating appropriate patient documentation. An established Insurance Verification Specialist known for handling various office tasks with undeniable ease.
Overview
6
6
years of professional experience
Work History
Insurance Verification Specialist
Intensive Home Health Care
Dallas, Texas
2019.03 - Current
Communicated verification and authorization status updates with [Type] department to facilitate decision-making for patient admissions and insurance coverage.
Maintained strong knowledge of basic medical terminology to better understand services and procedures.
Posted payments to accounts and maintained records.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Assured timely verification of insurance benefits prior to patient procedures or appointments.
Made contact with insurance carriers to discuss policies and individual patient benefits.
Answered phone calls and messages for [Number]-physician [Type] medical facility, scheduling appointments, and handling patient inquiries.
Established and maintained relationships with insurance providers for productive communications.
Managed high-volume insurance verifications within pressured timeframes for productive medical operations.
Achieved insurance pre-authorizations to enable timely patient procedures.
Trained new staff on current, correct insurance verification procedures.
Complied with HIPAA guidelines and regulations for confidential patient data.
Assisted patients with understanding personalized insurance coverage and benefits.
Problem Solver
Amazon
Dallas, TX
2016.10 - 2019.03
Reduced drama and conflict of divisive behaviors to reach productive solutions.
Searched for opportunities to improve or incorporate ways to serve, create and operate.
Leveraged technology to troubleshoot and track issues efficiently.
Gathered and designed technical specifications to solve customer needs.
Employed excellent discovery skills to match customer needs with solutions.
Employed various tools and equipment to find solutions to difficult or complex issues.
Instituted sequence of actions to drive gratifications and progress.
Improved business process support and optimization through continuously improved toolset.
Relished innovation to push team for innovative solutions to get best result.
Education
GED -
Dallas Youth Service Corps
Dallas, TX
1999.04 - 1999.08
Skills
Proficient in [Software]
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Timeline
Insurance Verification Specialist
Intensive Home Health Care
2019.03 - Current
Problem Solver
Amazon
2016.10 - 2019.03
GED -
Dallas Youth Service Corps
1999.04 - 1999.08
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