GINA MORE`
Deptford,NJ
Summary
Energetic and ambitious IT professional with over twenty years of recorded accomplishments in the defense IT Industry. Experienced working in the Department of Defense (DoD) on three ERP Programs. Currently working with the Defense Logistics Agency (DLA) on a specialized team supporting mission critical applications. Serves as a Senior Commercial Off-the-Shelf (COTS) Application IT specialist for SAP & Non-SAP Applications. Working remotely with cross-sectional teams who are geographically disbursed. Currently Security Plus and ITIL v4 certified.
Overview
25
25
years of professional experience
Work History
Senior Application IT Specialist
Defense Logistics Agency
Fort Belvoir, VA
09.2021 - Current
- Serves as a Senior Commercial Off-the-Shelf (COTS) Application IT specialist for SAP & Non-SAP Applications
- Manage, plan, schedule and control monthly SAP and non–SAP software builds through different stages of production, test, stage and continuity of operations (COOP) environments working with cross-sectional teams within the DLA community
- Responsible for approximately 25 mission critical SAP & NON-SAP applications and supports teams to coordinate changes to the Production and lower environments
- Responsible for managing the schedule to install, configure and maintain SAP COTS software applications with multiple teams in the DLA community
- Participates in all phases of the systems development life cycle and Incident management and response
- Works with Developers and Configuration Management Specialists to coordinate the installation of COTS products
- Ensures product configurations and administrative techniques meet security requirements and policies established by the Information Assurance Office
- Develops project plans, implementation guidance, and assesses implementation of information assurance vulnerability alerts and CERT taskings
- Conducts security validation activities of SAP COTS applications to include but not limited to Gold Disk Scans, System Readiness Review scans
- Ensuring that all SAP COTS applications are kept current – Our team works with the Application Management team to ensure this effort
- Ensures that all processes and configurations are documented in accordance with IT configuration management policies
- Performing, designing, developing and maintaining appropriate portions of training material on all aspects of the application administrator job role
- Prepare and present studies, reports and briefings
- Manages projects in support of the development and continuous improvement of the DLA community J62ECA business unit
- Safeguards information while supporting accountability and transparency initiatives
- Provide recommendations on implementation strategies and policy recommendations.
Computer World Services
Falls Church, VA
06.2019 - 09.2021
- Client – Defense Logistics Agency (DLA)
- Implemented over 240 successful migrations for the Defense Information Systems Agency (DISA) from October 2016 to 2020
- By providing best practice processes, ITIL, and continually adhering to the tasks for each migration this has kept the schedule on track and on time for each event
- Perform all duties related to changes to SAP software builds, transports and monthly releases
- Identify errors in the build and release process; recommend improvements and provide training program wide
- Coordinate and verify development (DEV) testing with DLA Basis Team
- Create and maintain documentation for tools used to support our configuration management process
- Coordinates with customer/vendors to determine a process for change reporting and provide documentation for those changes into our enterprise databases
- Prepares, coordinates and facilitates bi-weekly Technical Control Board meetings (TCB) and Change Advisory Board (CAB)for review on approved change requests
- Verify and document that the correct configuration was installed or annotate discrepancies and track till complete
- Assist with the coordination of any requests for variances to the approved configuration via Change Request (CR) process
- Continuously respond to Mission Partner requests for information and assistance and coordinate responses with appropriate offices
Team Lead
General Dynamics Information Technology, GDIT
, VA
10.2016 - 05.2019
- Remote work
- Client – Defense Logistics Agency (DLA)
- Lead/coach a talented team of 12 in the following tasks
- Implemented over 180 successful maintenance windows, schedule/unscheduled over the course of three years for the Defense Information Systems Agency (DISA)
- Using best practice processes, ITIL, and continually adhering to pre-determined tasks
- Perform all duties related to changes to SAP software builds, transports and monthly releases
- Identify errors in the build and release process; recommend
- Improvements and provide training program wide and local team
- Coordinate and verify development (DEV) testing with DLA Basis Team
- Create and maintain documentation for tools used to support our configuration management processes
- Coordinates with DLA and DISA to determine a process for change reporting and provide/manage documentation
- Assist with the coordination of any requests for variances to the approved configuration via Change Request (CR) process
- Continuously respond to Mission Partner requests for information and assistance and coordinate responses with appropriate offices throughout DISA
- Onboard new team members and provide training
- Prepare and distribute Contract Deliverables to the COR.
CSRA, Computer
Falls Church, VA
01.1999 - 01.2016
- Army Branch
- ERP Programs: JCALS & WLMP & LMP
- Multiple positions held with this company starting as an administrative assistant IV to Director of Finance then promoted to Configuration Management Professional
- Served as team lead assistant on a special project for Transition of Service (TOS)
- Coaching, mentoring, and training nine other team members in maintaining the integrity of software documentation process for the Transition of Service (TOS) for the United States Army, Logistics Modernization Program (LMP), process improvement project
- Create, facilitate and manage all aspects of the required board meetings for the Configuration Management Team
- View, approve/disapprove all change requests, change design and test plans for inclusion to appropriate board meetings
- Mange the configuration management data base (CMDB)
- Track SAP transports and verify baseline integrity for successful implementation
- Perform audits to ensure baselines are consistent with documentation and program requirements
- Create, track and report on bi-weekly Key Performance Indicators (KPI) and metrics to the customer
- Excellent communication skills to interact with all levels of the end user community.
Education
Bachelor of Arts - Liberal Arts and Sciences (Business
Ashford University
12.2010
Associate of Arts - Business Administration
Camden County College
05.2005
Skills
- Quality Assurance
- Software Development Standards
- Active Directory Knowledge
- Technical Writing
- SDLC Processes
- Agile/Scrum Methodology
- Performance Improvement
- Teamwork and Collaboration
- Testing and Deployment
- Idea Development and Brainstorming
- Strong Interpersonal and Communication Skills
- Cross-Functional Teamwork
- Process Improvement
- Mission critical applications
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
In order to succeed, we must first believe that we can.
Nikos Kazantzakis
Timeline
Senior Application IT Specialist
Defense Logistics Agency
09.2021 - Current
Computer World Services
06.2019 - 09.2021
Team Lead
General Dynamics Information Technology, GDIT
10.2016 - 05.2019
CSRA, Computer
01.1999 - 01.2016
Bachelor of Arts - Liberal Arts and Sciences (Business
Ashford University
Associate of Arts - Business Administration
Camden County College
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