Results-driven Nursing Director with expertise in transforming healthcare operations. Established nurse-led COVID surge and medical-surgical observation units, improving patient care and operational efficiency. Champions interdisciplinary teamwork and innovative solutions to advance patient care and mentor nursing professionals.
Overview
34
34
years of professional experience
3
3
Certifications
Work History
NURSING DIRECTOR
Beth Israel Deaconess Medical Center
Boston, US
03.2008 - Current
Opened and directed two separate COVID surge units, mentoring a unit leadership team and supporting redeployed staff for high-quality patient care during BIDMC pandemic response.
Led medical-surgical inpatient nursing branch in hospital incident command during COVID pandemic and Epic implementation.
Established and managed a 12-bed nurse-led observation unit to enhance inpatient capacity and improve operational efficiency.
Currently the nursing director of a large inpatient medicine unit, ensuring safe, high-quality patient care.
Served in associate chief nurse role during leave of absence and vacation periods, maintaining leadership continuity.
Collaborated with executive leadership to align nursing care delivery with organizational priorities, including AOP goals, Magnet preparedness, and TJC preparation.
Championed initiatives to improve throughput, discharge planning, patient satisfaction, and quality metrics.
Led quality improvement initiatives focused on enhancing clinical outcomes and fostering interdisciplinary teamwork.
Championed workforce development programs both locally and hospital-wide to promote hiring and retention of nursing staff.
Currently serving as a BIDMC Nurse Leader Mentor to one of our new Assistant Nursing Directors.
UNIT EDUCATOR
Beth Israel Deaconess Medical Center
Boston, US
03.2006 - 03.2008
Pioneered Total Joint Replacement Education Binder, collaborating with multi-disciplinary team to create a comprehensive resource, enhancing patient understanding and recovery.
Orchestrated comprehensive pre-operative Total Joint Replacement Class, liaising with multidisciplinary team to improve patient education and post-operative outcomes.
Spearheaded development of interdisciplinary pathways for joint replacement, laparoscopic prostatectomy, and body contouring, enhancing patient care and streamlining processes.
RESOURCE NURSE
Beth Israel Deaconess Medical Center
Boston, US
10.2002 - 03.2006
Led team in improving patient outcomes and satisfaction in a high-demand environment.
Collaborated with multi-disciplinary team to enhance patient throughput and care quality.
Supported clinical staff in effectively resolving bedside challenges, enhancing patient care continuity.
Enhanced patient care protocols to ensure safety and efficiency during surgical recovery, positively impacting patient experiences.
CLINICAL NURSE
Beth Israel Deaconess Medical Center
Boston, US
06.1994 - 10.2002
Achieved recognition for exceptional patient care and professional development, advanced to Clinical Nurse III in 1996 and Clinical Nurse IV in 1998.
CLINICAL NURSE
St. John's Hospital
Lowell, US
06.1992 - 06.1994
Education
NURSE EXECUTIVE CERTIFICATION -
ANCC
Boston, MA
05-2024
MASTERS OF SCIENCE - NURSING ADMINISTRATION
Simmons College
Boston, MA
01-2015
BACHELOR OF SCIENCE - NURSING
University of Massachusetts
Lowell, MA
05-1992
Skills
Transformational leadership
Inpatient operations management
Clinical decision-making
Patient safety and quality improvement
Workforce planning and retention
Staff coaching and mentoring
Strategic resource management
Multidisciplinary collaboration
Publications
Quiet at Night: Implementing a Nightingale Principle, Murphy, G., Bernardo, A., Dalton, J., AJN The American Journal of Nursing, 113, 12, 43-51, 2013
Evaluation of Discharge Telephone Calls Following Total Joint Replacement Surgery, Darcy, A., DeSanto-Madeya, Susan, Murphy, G., NAON The National Association of Orthopaedic Nursing Journal, accepted for publication, 07/01/14
Implementation Analysis of a Nurse-Led Observation Unit, Murphy, G., Willetts, K., Duphiney, L., Dalton, J., David, D., Journal of Nursing Administration, 46, 4, 187-192, 2016
Community Service
Board President, Olive in July, Inc., non-profit community organization, Lawrence, MA, 01/01/18-01/01/21
Hobbies and Interests
I am a competitive powerlifter currently holding multiple state, national, and world records across several powerlifting federations for my age and open weight class divisions.
Awards
Edward & Marilyn Schwarz Award for Patient Education, Beth Israel Deaconess Medical Center, 05/01/07
Excellence in Nursing Leadership Award, Beth Israel Deaconess Medical Center, 05/01/12
Excellence in Quality Improvement & Research Award, Beth Israel Deaconess Medical Center, 05/01/15
Poster Presentations
Reducing Noise at Night, 5th Annual Silverman Symposium on Quality & Safety, Boston, MA, 04/03/12
Evaluating Discharge Phone Calls After Total Joint Replacement Surgery, 32nd Annual NAON Congress, New Orleans, LA, 05/19/12 - 05/22/12
Reducing Noise at Night and Evaluating Discharge Phone Calls after Total Joint Replacement Surgery, 21st Annual Academy of Medical-Surgical Nurses Convention, Salt Lake City, UT, 10/04/12 - 10/07/12
Provider-Patient Relationship, 2012 Harvard China Senior Health Executive Education Programs, Boston, MA, 06/26/12, 08/13/12, 12/18/12
Evaluating Discharge Phone Calls after Total Joint Replacement Surgery, 6th Annual Silverman Symposium on Quality & Safety, Boston, MA, 03/28/13
Improving Communication through the Development of An Uro-Gyn Clinical Pathway, 7th Annual Silverman Symposium on Quality & Safety, Boston, MA, 05/07/14
Everyone Will Have a Voice: Improving Staff Communication, 8th Annual Silverman Symposium on Quality & Safety, Boston, MA, 04/01/15
Implementation Analysis of a Nurse-Led Observation Unit, 8th Annual Silverman Symposium on Quality & Safety, Boston, MA, 04/01/15
Managing Pain and The Patient's Perspective: A Collaborative Approach, 10th Annual Silverman Symposium on Quality & Safety, Boston, MA, 04/01/17
Using Technology to Improve Scheduling Flexibility and Transparency for Nurse Leaders, ONL Winter Conference, Framingham, MA, 12/12/26
Certification
Registered Nurse, License Number RN200790, issued 10/1/1992
Director of Nursing, Women & Children Services at Baylor Scott And White Medical Center - McKinneyDirector of Nursing, Women & Children Services at Baylor Scott And White Medical Center - McKinney
System Director of Nursing, Ayer Neuroscience Institute at Hartford Healthcare (HHC)System Director of Nursing, Ayer Neuroscience Institute at Hartford Healthcare (HHC)