Jazmine Jackson

Floor Supervisor

A'Gaci

Gurnee, IL

05.2011 - 08.2012

Operated a cash register for cash, check and credit card transactions with 95% accuracy.
Stocked and replenished merchandise according to store merchandising layouts.
Priced merchandise, stocked shelves and took inventory of supplies.
Cleaned and organized the store, including the checkout desk and displays.
Alerted customers to upcoming sales events and promotions.
Identified potential shoplifters and alerted management.
Trained 8 new sales associates each quarter.
Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
Welcomed customers into the store and helped them locate items.
Educated customers about the brand to incite excitement about the company’s mission and values.
Used time efficiently when not serving customers, including folding clothes and cleaning out fitting rooms.
Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
Shared best practices for sales and customer service with other team members to help improve the store’s efficiency.
Verified that all customers received receipts for their purchases.
Followed merchandising guidelines to present visually appealing displays.
Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
Worked with the management team to implement the proper division of responsibilities.
Supervised and directed all merchandise and shipment processing.
Answered customer telephone calls promptly and in an appropriate manner.
Determined customer needs by asking relevant questions and listening actively to the responses.
Maintained established merchandising standards, including window, sales floor and promotional displays.