Results-driven professional with 14 years of experience and focus on performance. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating others.
Overview
15
15
years of professional experience
1
1
Certification
Work History
The Lash Group
AmerisourceBergen
11.2021 - 08.2022
Staff telephone consumer support position in a call canter environment for patients, providers, or field team members-depending upon program requirements.
Accepts inbound calls and makes outbound calls to patients or other parties based on program requirements.
May provide disease process and drug support education per approved call guide/scripts.
May provide emotional support to patients and caregivers.
May work across functional teams (ex, reimbursement support) with ability to understand key principles of reimbursement, patient assistance, and co-pay assistance.
May assess patient risk for compliance and adherence to treatment regimen identifying barriers to care and referring to additional support service.
RN Supervisor
The Gardens At Aldersgate
Topeka, KS
02.2013 - 11.2021
Managed infection control and critical incidents and made procedural changes and improvements.
Managed care from admission to discharge.
Provided direct patient care, stabilized patients and determined next course of action.
Administered medications via oral, IV and intramuscular injections and monitored responses.
Audited charts and reviewed clinical documents to verify accuracy.
Organized and managed care of patients undergoing various therapies and procedures.
Maintained quality care and comfort for patients with heart failure, pulmonary hypertension and other conditions.
Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
Managed quality care for patients with heart failure, end-stage renal disease and coronary artery disease.
RN
Deseret Health And Rehab At Onaga
Onaga, KS
04.2012 - 02.2013
Provided direct patient care, stabilized patients and determined next course of action.
Administered medications via oral, IV and intramuscular injections and monitored responses.
Managed care from admission to discharge.
Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
Implemented medication and IV administration, catheter insertion and airway management.
Maintained quality care and comfort for patients with heart failure, pulmonary hypertension and other conditions.
RN
Meadowlark Hills
Manhattan , KS
08.2010 - 02.2012
Provided direct patient care, stabilized patients and determined next course of action.
Administered medications via oral, IV and intramuscular injections and monitored responses.
Managed care from admission to discharge.
Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
Maintained quality care and comfort for patients with heart failure, pulmonary hypertension and other conditions.
Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
Implemented medication and IV administration, catheter insertion and airway management.
Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
RN MDS Coordinator
Westmoreland Care Home
Westmoreland, KS
02.2009 - 08.2010
Prepared MDS for 40+ residents
Created Careplans for 40+ residents
Provided direct patient care, stabilized patients and determined next course of action.
Managed care from admission to discharge.
Administered medications via oral, IV and intramuscular injections and monitored responses.
Organized and managed care of patients undergoing various therapies and procedures.
Audited charts and reviewed clinical documents to verify accuracy.
Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use and disease management.
RN MDS Coordinator
Stoneybrook Retirement Community
Manhattan , KS
08.2007 - 02.2009
Prepared MDS' and careplans for 60+ residents
Provided direct patient care, stabilized patients and determined next course of action.
Managed care from admission to discharge.
Administered medications via oral, IV and intramuscular injections and monitored responses.
Organized and managed care of patients undergoing various therapies and procedures.
Home Care RN
Advocate Home Specialty Care
Wamego , KS
06.2007 - 08.2007
Observed patient to chart and report changes in patient condition and adverse reactions to medications and treatments.
Administered medications and oversaw activities of daily living such as bathing, hygiene and ambulation.
Educated and supervised patients and family members regarding prevention strategies, self-care techniques and nursing care needs.
Coordinated and collaborated with various multidisciplinary teams to coordinate care and promote patient safety and health.
Took vital signs to assess patient health progress and needs.
Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.