Gina Nguyen
Aurora,CO
Summary
Proven to excel in high-pressure environments, I leveraged critical thinking and exceptional communication skills at Ocean Prime to enhance customer loyalty and satisfaction. My diverse clinical experience, including advanced patient care and teamwork, underscores my adaptability and keen attention to detail.
Overview
5
5
years of professional experience
Work History
Dining Room Server
Ocean Prime - Denver Tech Center
03.2020 - Current
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Enhanced customer satisfaction by providing exceptional service and maintaining a clean dining environment.
- Built long-lasting relationships with residents.
- Contributed to a positive work atmosphere by fostering teamwork among colleagues while demonstrating initiative when needed.
- Attended wine, liquor, and beverage classes to obtain further education on products.
Clinical Hours
Craig Hospital - Fundamentals (50 Hours)
10.2023 - 10.2023
- Assisted in providing care to patients with traumatic brain and spinal cord injuries.
- Obtained vital signs and performed head-to-toe assessments.
- Assisted patients with ambulation and repositioning.
- Utilized therapeutic communication and active listening to develop patient rapport and trust.
Clinical Hours
HCA HealthONE- Medical Surgical I (72 Hours)
01.2024 - 01.2024
- Performed patient assessments on cardiac and orthopedic/spine medical-surgical floors.
- Administered medications and monitored patient status.
- Assisted with patient care, including ambulating, initiating peripheral intravenous therapy, and transferring to procedures.
- Performed chest compressions during codes.
Clinical Hours
Cedar Springs - Mental Health (75 Hours)
02.2024 - 04.2024
- Performed mental health assessments on patients.
- Encouraged patient participation in group therapies, such as music and physical, by utilizing patient-centered care and open-ended questioning.
- Demonstrated respect and willingness to help wherever needed.
Clinical Hours
St. Anthony - Medical Surgical II (108 Hours)
05.2024 - 06.2024
- Performed cardiac assessments on patients.
- Diligently administered medications to patients.
- Obtained blood samples and cultures for laboratory tests per orders.
- Utilized therapeutic communication to interact with patients and family members.
- Initiated intravenous peripheral therapy for patients.
- Prepared patients for CT scans, cardiac catheterization, and electric cardioversion procedures.
- Provided care for patients post-cardiac catheterization.
- Provided post-mortem care for patients.
Clinical Hours
TRU Community - Community Health (90 Hours)
07.2024 - 07.2024
- Provided home health care to patients, including bathing, changing, ordering medications, and assessments.
- Provided family/caregiver education regarding patient status and medication administration.
- Administered palliative care medications to patients in the patient care center.
- Assessed patients for hospice/palliative care qualifications utilizing the Palliative Performance Scale.
- Performed wound care on patients.
Clinical Hours
St. Luke's - Pediatrics (60 Hours)
09.2024 - 10.2024
- Performed assessments on pediatric patients 0-18 years old.
- Performed NICU assessments and care, including tube feedings and diaper changes, on NICU II and IV.
- Administered oxygen therapy to patients in PICU.
- Administered medications to pediatric patients in the PICU, NICU, and medical-surgical floors.
- Prepared patients to undergo surgical procedures.
- Performed feeding trials on premature infants.
- Utilized therapeutic play to develop patient rapport and trust.
Clinical Hours
Lutheran Hospital - OB/GYN (72 Hours)
10.2024 - 11.2024
- Attached electronic fetal monitors to assess fetal well-being and contractions during labor.
- Initiated intravenous peripheral therapy for patients in labor.
- Performed maternal assessments including fundal massages and lochia measurements to ensure maternal well-being.
- Performed 24-hour newborn testing, including transcutaneous bilirubin, blood glucose, and bathing.
- Administered nasogastric medications to infants in the neonatal intensive care unit.
- Provided education to parents regarding car seat safety, signs of postpartum depression, complications of pre-eclampsia, and when to seek care from the provider.
- Performed APGAR scoring for newborns.
- Prepared patients to undergo cesarean sections.
Clinical Hours
St. Anthony - Medical Surgical III (84 Hours)
02.2025 - Current
- Performed neurological and ICU assessments on patients.
- Maintained EVDs and intravenous peripheral therapy.
- Obtained blood samples for CBC, CMP, blood gases, and blood glucose.
- Provided care for one patient based on the preceptor's discretion.
- Prepared patients for surgical procedures.
- Administered medications to patients.
- Performed thorough I&O tracking for patients.
- Proven ability to learn quickly and adapt to new situations.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
Education
Bachelor of Science - Nursing
Arizona College of Nursing
Aurora, CO04-2025
Bachelor of Science - Chemistry
University of Colorado Denver
Denver, CO05-2022
Associate of Science - Biology
University of Colorado Denver
Denver, CO05-2022
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Calm under pressure
- Active listening
Timeline
Clinical Hours
St. Anthony - Medical Surgical III (84 Hours)
02.2025 - Current
Clinical Hours
Lutheran Hospital - OB/GYN (72 Hours)
10.2024 - 11.2024
Clinical Hours
St. Luke's - Pediatrics (60 Hours)
09.2024 - 10.2024
Clinical Hours
TRU Community - Community Health (90 Hours)
07.2024 - 07.2024
Clinical Hours
St. Anthony - Medical Surgical II (108 Hours)
05.2024 - 06.2024
Clinical Hours
Cedar Springs - Mental Health (75 Hours)
02.2024 - 04.2024
Clinical Hours
HCA HealthONE- Medical Surgical I (72 Hours)
01.2024 - 01.2024
Clinical Hours
Craig Hospital - Fundamentals (50 Hours)
10.2023 - 10.2023
Dining Room Server
Ocean Prime - Denver Tech Center
03.2020 - Current
Bachelor of Science - Nursing
Arizona College of Nursing
Bachelor of Science - Chemistry
University of Colorado Denver
Associate of Science - Biology
University of Colorado Denver
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