Gina Norman
McKinney,TX
Summary
An executive leader responsible for overseeing and driving the strategic planning, development, implementation, and evaluation of all programs and initiatives within the organization. Plays a pivotal role in shaping the organizations mission, vision, and impact, ensuring that programs align with the organization's goals and objectives. Possesses a strong commitment to leading by example and strives for continuous improvement toward organizational goals. Experienced in non-profit management and program development; noteworthy in community collaboration and contract compliance. Over ten years of progressive leadership experience.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Chief Program Officer
Housing Crisis Center
01.2021 - Current
- Manage and administer over 4 million in grants; pre and post award.
- Develop feasible strategy for program growth meeting organizational vision and mission.
- Develop and execute comprehensive program strategy that aligns with organization's mission and goals, fostering innovation and growth.
- Lead design, planning, and implementation of new programs, ensuring identified needs are scalable and sustainable.
- Establish key performance indicators (KPIs) and metrics to assess program effectiveness, regularly evaluating and adjusting programs to optimize outcomes.
- Recruit, mentor, and manage high-performing team of program directors and managers, fostering a culture of collaboration and accountability.
- Build and maintain strong relationships with partners, funders, and other stakeholders, ensuring effective communication and collaboration to advance program objectives.
Director of Rapid Re-Housing
Housing Crisis Center
06.2017 - 01.2021
- Provided direct supervision for Program Managers and Housing Locator, overseeing two rapid re-housing programs for both single adults and families.
- Responsible for administrative, reporting, and budgeting of private and government funding streams.
- Managed daily operations while overseeing multiple locations to foster increased productivity.
- Assisted with development of programs and evaluations ensuring services met predetermined local, state, federal and agency outcomes.
- Performed hiring, supervision, and evaluation of 4 direct report managers and approximately 10 departmental staff.
Transitional Housing Program Manager
Housing Crisis Center
05.2014 - 06.2017
- Provided oversight of three Transitional Housing programs for 120 clients.
- Managed daily operations to ensure optimized program service delivery.
- Coached team members on productivity strategies to accomplish challenging goals.
- Performed supervision for Case Managers, Therapist, and direct services staff.
- Maintained program budgets, developed reports, and revamped standard operating procedures.
Case Manager
Housing Crisis Center
06.2010 - 05.2014
- Provided exemplary case management services to an intensive caseload of 35 formerly homeless.
- Developed and monitored personal budgets of clients; provided assistance with public benefits for food, healthcare, and cash assistance; and supported clients in developing housing stability plans and safety plans for harm reduction.
- Coordinated individual referrals to obtain community services, advocated for client needs and resolved roadblocks.
Education
Bachelor of Arts - Communications
Howard University
Washington, DCSkills
- Strong interpersonal communication
- Creative problem solving
- Highly adaptable
- Demonstrated reliability
- Employee relations /Team building
- Program development / systems change
- Grant administration and compliance
- Strategic planning
Certification
- Change Management Specialist Certification: In Progress
- Nonprofit Management Certification: April 2019
- Certified Coach: February 2015
Timeline
Chief Program Officer
Housing Crisis Center
01.2021 - Current
Director of Rapid Re-Housing
Housing Crisis Center
06.2017 - 01.2021
Transitional Housing Program Manager
Housing Crisis Center
05.2014 - 06.2017
Case Manager
Housing Crisis Center
06.2010 - 05.2014
Bachelor of Arts - Communications
Howard University
- Change Management Specialist Certification: In Progress
- Nonprofit Management Certification: April 2019
- Certified Coach: February 2015
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