Gina Nygren
Villa Rica,GA
Summary
Organized and motivated office professional, successful at managing multiple priorities with proficiency. Over thirteen years of experience in various high volume office settings with the skills to problem solve and take lead.
Overview
15
15
years of professional experience
Work History
Legal Support Clerk
Racine County
Racine, WI
02.2023 - 06.2023
- Maintained a high level of confidentiality when handling sensitive client information or legal documentation.
- Conducted efficient legal research to assist attorneys in preparing cases for trial or settlement negotiations.
- Enhanced attorney efficiency by providing thorough and timely legal support services.
- Continuously updated personal knowledge on local court rules and procedures to ensure compliance in all legal filings.
- Drafted correspondence, pleadings, and other legal documents with precision and attention to detail.
- Provided exceptional customer service to clients by addressing inquiries promptly and professionally.
- Served as a reliable point of contact for attorneys, clients, and court personnel to ensure accurate communication.
- Assisted attorney's and clients with providing all digital and paper evidence for trial.
DA Liason/Records Clerk
Racine County Sheriff's Office
Racine, WI
04.2021 - 02.2023
- Book and release for court orders
- Obtain and perform court ordered fingerprints, mugshots and DNA samples
- Answers and field phone calls to appropriate areas
- Files and obtains inmate records
- Assists with paperwork for writs and paper services
- Processes requests for background check for various reasons and facilities
- Fulfills requests for accident reports and supplemental information
- Maintain confidentiality of sensitive information.
- Assisted with typing, data entry, and answering incoming calls as required.
- Assisted with record management system implementation and maintenance to streamline operations.
- Acted as a direct contact between the sheriff's and the District Attorneys Office to ensure proper charging in criminal cases.
Health Information Technician
United Hospital System
02.2010 - 11.2020
- Accurately process any requests for medical documentation
- Prioritize tasks and meet deadlines
- Assure quality when importing data from one system to another
- Manage payments and accounts payable/receivable
- Comply with and set up audits
- Ensure confidentiality of protected health information
- Invoice according to WI statues and by organization.
- Improved patient data accuracy by meticulously reviewing and updating electronic health records.
- Enhanced department efficiency by streamlining processes for medical record retrieval and storage.
- Reduced errors in patient information by diligently verifying data entered into the electronic health records system.
- Streamlined release of information processes, expediting responses to requests from patients, insurance companies, and legal entities.
HIM Assistant
United Hospital System
11.2008 - 01.2010
- Mail distributor
- Scanning requests into electronic system
- Answer and redirected high volume phone calls
- Filing charts and obtain signatures for any physician documentation
- Accounts payable/receivable
- Great phone and face to face customer service etiquette
- Receptionist in fast-paced environment
- Greet patients
- Process urgent requests for medical information.
Skills
- Microsoft proficient
- Typing
- Great leadership skills and strong work ethic
- Administrative experience
- Medical terminology
- HIPAA
- Documentation review
- Customer service
- Accounts Receivable/Payable
- Data Entry
- Data analysis
- Organizational skills
- Client Communication
- Multitasking
- Attention to detail
Additional Information
I am a highly experienced individual looking to apply my skills in a successfully driven environment. I am able to adapt in any work setting and have the ability to learn and transition between tasks with ease. I have worked in a fast paced environment for several years, fielding and redirecting calls with quality customer care. I like to achieve goals, assist where needed and be a leader.
Timeline
Legal Support Clerk
Racine County
02.2023 - 06.2023
DA Liason/Records Clerk
Racine County Sheriff's Office
04.2021 - 02.2023
Health Information Technician
United Hospital System
02.2010 - 11.2020
HIM Assistant
United Hospital System
11.2008 - 01.2010