Gina Paola Rincón Ramírez
Riverton,UT
Summary
Liderazgo, análisis y alto grado de responsabilidad, excelente desempeño bajo presión y experiencia en servicio al cliente y Ventas, excelente trabajo en grupo, alto nivel de aprendizaje, activa y buena adaptabilidad a nuevos esquemas de trabajo, excelente conocimiento y desempeño en diversas herramientas de ofimática incluido MS_Office (Excel Avanzado y Acces) y programa de contabilidad HELISA, conocimiento y experiencia en bases de datos, control de calidad. Entre otros honestidad, integridad y organización con todas mis obligaciones. Habilidad para enfrentar diferentes retos desarrollando mis potenciales por medio de mis excelentes relaciones personales y comunicativas.
Overview
19
19
years of professional experience
Work History
EVS Technician
Intermountain Healthcare
Riverton, UT
02.2024 - Current
- Operated cleaning equipment to maintain sterile environments in patient care areas.
- Trained new staff on proper cleaning techniques and equipment usage.
- Collaborated with healthcare teams to support patient care initiatives effectively.
- Transported trash and other waste material to designated disposal areas.
- Followed safety guidelines to ensure a safe work environment for staff members and visitors.
Housekeeping Cleaner
Spadb services Llc
Salt Lake City, Utah
12.2023 - 02.2024
- Maintained cleanliness of guest rooms and public areas in hospitality settings.
- Utilized cleaning chemicals and equipment safely and effectively.
- Collaborated with team members to uphold quality standards in housekeeping.
- Cleaned and sanitized bathrooms, replenished supplies such as soap and toilet paper.
- Swept and mopped floors, cleaned carpets, dusted furniture and fixtures.
Personal and Business Insurance Consultant
Seguros Suramericana S.A.bogot
Bogota, Colombia
10.2013 - 01.2023
- Analyzed client insurance needs to recommend suitable business coverage plans.
- Developed and presented tailored insurance proposals to prospective clients.
- Evaluated policy terms and conditions to ensure compliance with regulations.
- Managed multiple projects simultaneously while meeting tight deadlines without compromising quality standards.
- Reviewed and analyzed clients' existing insurance policies to identify potential gaps in coverage.
- Built strong relationships with key stakeholders by providing exceptional customer service throughout the entire process.
- Assisted clients in filing claims related to their business insurance policies when needed.
Commercial Director Training and Dev Advisors
Seguros SURA
Bogota, Colombia
02.2012 - 08.2013
- Developed strategic plans for market expansion and growth initiatives.
- Analyzed market trends to inform product development and marketing strategies.
- Implemented commercial strategies established by company objectives targeting growth opportunities.
- Rolled out new employee training program effective at building professional and personal growth.
- Conducted market research and analysis to identify business opportunities, dramatically increasing expansion.
- Negotiated contracts and agreements with vendors, suppliers and partners.
- Organized events such as conferences, seminars and workshops to promote company's offerings.
Sales and deed writing assistant
Constructora Vivienda 2000 S.A.S.
Bogota, New Jersey
08.2009 - 02.2012
- Assisted in drafting construction project proposals and documentation.
- Coordinated team schedules and managed daily operational tasks efficiently.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained up-to-date knowledge of company products and services.
Accounting Assistant
Carlos Arturo Moreno Vidal
Bogota, New Jersey
03.2009 - 05.2009
- Maintained accurate financial records and documentation.
- Assisted in monthly reconciliations of bank statements.
- Produced reliable reports by checking financial statements for accuracy.
- Prepared daily cash flow statements for management review.
- Utilized accounting software to streamline data entry tasks.
- Supported the preparation of financial reports and audits.
- Performed bookkeeping and accounting consulting services.
- Recorded debit, credit and account transactions in computer spreadsheets and databases.
Secretary and Commercial Assistant
Dupligráficas Ltda.
06.2008 - 01.2009
- Assisted in preparing reports and presentations for management review.
- Handled incoming calls and directed inquiries to appropriate departments.
- Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
- Coordinated communications, taking calls, responding to emails and interfacing with clients.
- Processed invoices for payment; tracked payments received from vendors and clients.
- Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
Commercial Advisor
Dinámica Horizontal
Bogota, Colombia
01.2008 - 05.2008
- Wrote and submitted reports on industry trends, prompting managers to develop business plans.
- Worked closely with human resources to support employee management and organizational planning.
- Analyzed key performance indicators to identify effective strategies.
Telemarketing Executive
Kindergarden Jesús Maestro
01.2007 - 12.2007
- Maintained and recorded customer information in database.
- Conducted outbound calls to promote products or services, answering questions and providing information.
- Tracked daily progress against assigned goals for successful completion of projects.
- Resolved customer complaints by escalating calls to proper department.
- Took messages and transferred calls for telemarketing team.
Education
Bachelor of Business Administration -
Universidad Minuto De Dios
Bogota01.2012
Winter Immersion Excursion Program -
Columbus State University
Columbus, GA01.2012
Technology in Costs And Audit -
Universidad Minuto De Dios
Bogota01.2010
Accounting in Organizations -
Sena Virtual
Bogota01.2009
Cases And Projects in Administration -
Universidad De Los Andes
Bogota01.2008
Finance And Planning -
Universidad De Los Andes
Bogota01.2008
ISO 9000 Quality Management System -
Sena Virtual
Bogota01.2008
Consulting Projects -
Universidad De Los Andes
Bogota01.2008
Advanced Excel -
Universidad Minuto De Dios
Bogota01.2008
International Business Economics -
Universidad De Los Andes
Bogota01.2007
Basic English Language -
Sena Virtual
Bogota01.2006
Skills
Sterilization procedures
- Mail management
- Chemical safety
- Infection control
- Waste management
- Quality assurance
- Microsoft Office
- Document management
- Record keeping
- Customer relationship management
- Time management
- Attention to detail
- Effective communication
- Team collaboration
- Phone call answering
- Office management
- Staff motivation
- Microsoft outlook
- Scheduling and calendar management
- Confidential document control
Work References
- Jorge Moreno Romero, Técnico de Operaciones BCSC, 38220000 ext. 12415, 3133769396
- Herney Torres Salinas, Ingeniero Industrial, (098) 4352130, 3112317456
- Jorge Eduardo Ramírez, Docente, Universidad de los Andes, 3102355606
Languages
- Español, Nativo
- Inglés, 80%
References
- Sandra Ramírez Becerra, Gerente de Proyecto, Heinsohn Bussines Technology, 3182542519
- Javier L. Villarraga Penagos, Coordinador de organización y metodos, Olimpia Managment SA, 3144597985
- Andrés Gómez Cárdenas, Auxiliar Contable, WOODPECKER S.A.S., 3152054764
Non Formal Education
- Ingles Básico, Sena Virtual, 2006
- Sistema de Gestión de la calidad ISO 9000, Sena Virtual, 2008
- Proyectos de Consultoría, COLVATEL S.A (CONSULTANDES), Universidad de los Andes, 2008
- Excel Avanzado, Universidad Minuto de Dios, 2008
- Contabilidad en las Organizaciones, Sena Virtual, 2009
- Winter Immersion Excursion Program, English Language Institute (ELI), Columbus State University, Columbus, Georgia, Estados Unidos, 2012
Personal Information
Age: 35
Languages
English
Elementary
Spanish
Native/ Bilingual
Accomplishments
- School awards (scholarships), international and national conventions for work performance
Timeline
EVS Technician
Intermountain Healthcare
02.2024 - Current
Housekeeping Cleaner
Spadb services Llc
12.2023 - 02.2024
Personal and Business Insurance Consultant
Seguros Suramericana S.A.bogot
10.2013 - 01.2023
Commercial Director Training and Dev Advisors
Seguros SURA
02.2012 - 08.2013
Sales and deed writing assistant
Constructora Vivienda 2000 S.A.S.
08.2009 - 02.2012
Accounting Assistant
Carlos Arturo Moreno Vidal
03.2009 - 05.2009
Secretary and Commercial Assistant
Dupligráficas Ltda.
06.2008 - 01.2009
Commercial Advisor
Dinámica Horizontal
01.2008 - 05.2008
Telemarketing Executive
Kindergarden Jesús Maestro
01.2007 - 12.2007
Bachelor of Business Administration -
Universidad Minuto De Dios
Winter Immersion Excursion Program -
Columbus State University
Technology in Costs And Audit -
Universidad Minuto De Dios
Accounting in Organizations -
Sena Virtual
Cases And Projects in Administration -
Universidad De Los Andes
Finance And Planning -
Universidad De Los Andes
ISO 9000 Quality Management System -
Sena Virtual
Consulting Projects -
Universidad De Los Andes
Advanced Excel -
Universidad Minuto De Dios
International Business Economics -
Universidad De Los Andes
Basic English Language -
Sena Virtual