Gina Perrelli
Warwick,RI
Summary
Dynamic retail management professional with a proven track record in team leadership and operational efficiency. Successfully managed large teams and improved key performance metrics, including credit card sales and membership renewals. Expertise in overseeing daily store operations while driving a customer-centric environment.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Closing Manager
BJ's Wholesale Club
Coventry, USA
09.2025 - Current
- As the front end manager, I Oversaw front end operations.
- Promoted to closing manager within two months of starting as front end manager.
- Managed over 30 employees, from cashiers to member service desk.
- Managed daily operations of club, ensuring efficiency and member satisfaction.
- Tracked performance metrics for club operations, including credit card usage, yearly renewals, and memberships.
- All the day-to-day operations or running a store.
Owner
Pixie Feathers Beauty
Coventry, USA
03.2018 - Current
- Delivered professional facials and massages to enhance client wellness in my studio.
- Managed daily operations of beauty service business, ensuring smooth client experiences.
- Oversaw staff training and development, enhancing service quality and client satisfaction.
- Developed targeted marketing strategies, increasing visibility and client engagement for beauty services.
Store Manager
Sally Beauty
Seekonk, USA
11.2024 - 09.2025
- I oversee day-to-day operations of running, Cosmo Prof.
- Managed 5 associates to ensure operational efficiency.
- Created weekly schedules for team.
- I have 5 associates under me.
Education
Culinary/Baking degree -
Johnson & Wales University
Diploma -
Branford High School
Branford, CTCosmetology - Technical school
Empire Beauty School
Providence, RIMassage Therapy - Technical school
LTI; Lincoln Tech; Lincoln Educational Services; LCT
Lincoln, RIAssociate's degree -
Trade school
Skills
- Cash register
- Team Leadership
- Marketing
- Microsoft Word
- Operational Oversight
- Time Management
- Financial maintenance
- Editing
- Documentation
- Client relations
- POS
- Retail Sales
- Sales Strategy
- Inventory Management
- Professional experience
- Teaching
- Grocery store
- Customer Engagement
- Shift management
- Guest Services
- Front Desk
- Supervision experience
- Customer service
- Bookkeeping
- Store management
- Upselling
- Retail Operations
- Interviewing
- Data management
- Computer skills
- Inventory Control
- Performance Metrics
- Microsoft Excel
- Employee Training
- Cash handling
- Retail management
- Process Improvement
- Staff Scheduling
- Communication skills
- Analysis skills
- Restaurant experience
- Sales
- Microsoft Outlook
- Document management
- Microsoft Office
- Sales Reporting
- Customer Retention
- Organization skills
- Accounting
- English
- Research
- Operational Efficiency
- Hospitality
Certification
- Cosmetology License
- Massage Therapy License
- Esthetician License
- Driver's License
- CPR Certification
Timeline
Closing Manager
BJ's Wholesale Club
09.2025 - Current
Store Manager
Sally Beauty
11.2024 - 09.2025
Owner
Pixie Feathers Beauty
03.2018 - Current
Culinary/Baking degree -
Johnson & Wales University
Diploma -
Branford High School
Cosmetology - Technical school
Empire Beauty School
Massage Therapy - Technical school
LTI; Lincoln Tech; Lincoln Educational Services; LCT
Associate's degree -
Trade school