Gina Roche
Madison Heights
Summary
Dynamic Home Care Provider and Oakland County Liaison with a proven track record at PPOM/Aetna and CAMP Home Health Care. Specializes in compassionate caregiving and clinical research, demonstrating excellent communication and relationship-building skills. Achieved continuous improvement by leading project coordination and strategy development, enhancing patient care and organizational objectives.
Punctual individual enthusiastically handling activities of daily living and meals in home and institutional environments. Conscientious and attentive professional available to work any shift and holidays. Skilled in ambulation assistance and patient transportation.
Overview
28
28
years of professional experience
Work History
Home Care Provider
Private Care
02.2019 - Current
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Administration of Patient Medication
- Create Home Strategy & Discuss
- Build & Maintain strong, professional, honest relationship with patient
Home Care Provider
CAMP Home Health Care
01.2015 - 11.2018
- Researched issues and took appropriate action to resolve issues within turnaround time requirements and quality standards.
- Patient Medication Administration
- Prepare Home Care Strategy & Development Plan
- Provide Home Care Evaluation for patient(s)
- Maintaining Relationship(s) with internal/external: patients, physicians, clients
- Patient BiWeekly Progress Reports submitted, reviewed & discussed
- Cold Calls recruiting patients for home care plan
- Contacted third-party payors to obtain and confirm authorization for services and communicated necessary related clinical information.
Oakland County Liaison - Contract Representative
PPOM/Aetna
02.1997 - 11.2014
- Served as the primary point of contact, fostering strong relationships between internal teams and external partners.
- Coordinated multiple projects simultaneously, ensuring timely completion and alignment with organizational objectives.
- Maintained up-to-date knowledge of industry trends, sharing insights with colleagues to drive continuous improvement efforts.
- Maintained a high degree of professionalism at all times, representing the organization with integrity in both internal and external interactions.
- Facilitate Bi Weekly/Quarterly Meetings: Physician Advisory, Staff Meetings, PeerAMed, Network updates, Contract Negotiating & Fee Schedule Review/Updates
Education
Milford High School
Highland05-1994
Skills
- Compassionate caregiving
- Clinical research
- Excellent communication skills
- Detail oriented
- Time management
- Fundamental leadership skills
- Building and maintaining professional relationships
- Adaptability and flexibility
- Critical thinking abilities
- Problem solving skills
- Organizational skills
Timeline
Home Care Provider
Private Care
02.2019 - Current
Home Care Provider
CAMP Home Health Care
01.2015 - 11.2018
Oakland County Liaison - Contract Representative
PPOM/Aetna
02.1997 - 11.2014
Milford High School
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