Gina Sakha
San Diego,CA
Summary
Responsible Optometric Technician provides relationship-based eye care and outstanding customer service. Performs patient work ups, ancillary testing and orders and dispenses contact lenses to support optometrist and promote operational efficiency. Establishes priorities, works independently and proceeds with objectives without supervision.
Overview
6
6
years of professional experience
Work History
Optometric Technician and Front Desk Receptionist
Scripps Poway Eyecare & Optometry
07.2022 - Current
- Performed preliminary tests using autorefractor, corneal topographer, non-contact tonometer, iCare tonometer, OPTOS, A-scan biometer, and OCT
- Oversaw visual field tests along with providing sufficient training on how to use the Humphrey field analyzer
- Maintained electronic records in Eyefinity OfficeMate
- Efficiently communicating with patients via phone calls, texts, and emails, while also assisting walk-in patients
- Provided proper training of insertion and removal of contact lenses, and educating them on proper contact lens care
- Scheduled appointments, answered patient questions regarding insurance benefits
- Authorizing patients' vision insurance benefits and preparing medical charts
- Ensured compliance with state and federal regulations, including HIPAA.
Cash Lead & Cashier
Bath & Body Works
08.2018 - 07.2022
- Watching over and teaching new employees how to use registers, as well as providing support in difficult situations
- Selling on the sales floor using impeccable customer service
- Handling large amounts of money, as well as closing down POS systems
- Handling upset customers and ensuring the problem is resolved
- Working efficiently to maintain a smooth running sales floor
- Handling shipments, organizing products in their proper location to maintain a clean and organized store.
Education
Bachelor of Science in Physiological Sciences -
California State University of San Marcos
05.2023
Palomar College
San Marcos, CA08.2020
Palomar College
San Marcos, CA08.2019
Skills
- Appointment Scheduling
- Visual field testing
- Retinal Photography
- Insurance processing
- Pre-Testing Procedures
- Customer Satisfaction
- Reliability and punctuality
- Patience and composure
- Cash Handling
- Product Knowledge
- Problem-Solving
- Adaptable and Flexible
Timeline
Optometric Technician and Front Desk Receptionist
Scripps Poway Eyecare & Optometry
07.2022 - Current
Cash Lead & Cashier
Bath & Body Works
08.2018 - 07.2022
Bachelor of Science in Physiological Sciences -
California State University of San Marcos
Palomar College
Palomar College
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