Gina Santoya

• Provided compassionate care to residents, assisting with daily tasks such as meal preparation and personal grooming.
• Remained alert to problems or health issues of clients and competently responded.
• Developed strong relationships with residents and families, fostering trust and open communication.
• Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
• Maintained accurate records of activities, incidents, and resident information for regulatory compliance.
• Addressed emergency situations with calm and efficiency, ensuring resident safety.
• Performed daily routines and activities for clients, including meal preparation, medication reminders, and hygiene assistance.
• Developed personalized care plans, addressing unique needs of each resident.

Spent time with clients and assisted them with daily wants and needs. Picked clients up and then dropped them back home after program. Went on outings.

Managed .com department. Made sure orders were picked and packaged for delivery. Took care of any returns and making my customers happy.