Gina Smith
Campbellsport,WI
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Froedtert Health
05.2023 - Current
- Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
- Reduced wait times for patients by maintaining organized schedule and swiftly preparing examination rooms.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Provided compassionate care for patients, addressing their concerns and ensuring positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Educated patients on preventative care measures, effectively reducing risk of future health complications.
- Coordinated with other healthcare professionals for patient referrals, ensuring seamless transition and continuation of care.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
Certified Medical Assistant
SSM Health
10.2016 - 05.2023
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
- Facilitated continuity of care through proper scheduling of follow-up appointments based on physician recommendations.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Oriented and trained new staff on proper procedures and policies.
- Prepared lab specimens for diagnostic evaluation.
- Obtained client medical history, medication information, symptoms, and allergies.
- Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
Child Support Assistant
Fond Du Lac County
06.2000 - 08.2015
- Enhanced child support case management by diligently maintaining accurate records and documentation.
- Streamlined communication with clients, ensuring timely updates on their cases and addressing concerns effectively.
- Supported case managers in developing customized strategies for each client, improving child support outcomes.
- Ensured compliance with state and federal regulations by staying updated on changes in child support laws.
- Prepared comprehensive reports for court proceedings, ensuring precise presentation of relevant facts and figures.
- Demonstrated empathy and understanding towards clients during sensitive situations, fostering trust in the services provided.
- Assisted in the collection and disbursement of child support payments, ensuring that monetary obligations were met.
- Explained policies, procedures and instructions to parents.
- Performed case management tasks to enforce court-ordered child support obligations.
- Calculated child support obligations and debts.
Education
Medical Assistant - Medical Assistant
Moraine Park Technical College
West Bend, WI09.2016
Skills
- Medical Terminology
- Electronic Health Records
- Inventory and supply management
- HIPAA Compliance
- Patient Scheduling
- Patient documentation
- Medical office administration
- CPR
- Customer Service
- Diagnosis coding
- Data Entry
- Electronic Medical Records
- Maintaining confidentiality
Certification
- CMA - Certified Medical Assistant
Timeline
Certified Medical Assistant
Froedtert Health
05.2023 - Current
Certified Medical Assistant
SSM Health
10.2016 - 05.2023
Child Support Assistant
Fond Du Lac County
06.2000 - 08.2015
Medical Assistant - Medical Assistant
Moraine Park Technical College
- CMA - Certified Medical Assistant
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