Gina Sparling
Brookland,AR
Summary
Versatile and diligent, with a proven track record in maintaining high standards of cleanliness and organization, as demonstrated at GCT School District. Skilled in cleaning expertise and fostering positive team environments. Excelled in fast-paced settings, significantly improving facility upkeep and contributing to team success through exceptional communication and reliability.
Overview
24
24
years of professional experience
Work History
Custodial Worker
GCT School Distract
Paragould, AR
05.2020 - Current
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Contributed to a positive work environment through consistent punctuality, reliability, and professionalism.
- Improved facility cleanliness by performing daily custodial tasks such as sweeping, mopping, and vacuuming.
- Collected trash and emptied receptacles and recycling containers.
- Assisted in the setup and breakdown of event spaces, contributing to successful events at the facility.
- Collaborated with other custodial staff members to complete large-scale projects in a timely manner.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
- Upheld high standards of cleanliness throughout the facility by following established procedures and checklists for all tasks.
Grocery Stocker
Walmart
Paragould, AR
09.2019 - 06.2020
- Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
- Answered customer questions and provided detailed product information.
- Greeted customers and directed to requested products.
- Checked aisles for spills to complete quick clean-up.
- Increased efficiency of backroom operations by organizing incoming shipments for easy access and distribution.
Stocker
Walmart
Paducah, KY
08.2018 - 09.2019
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
Driver
ABC Cab
Clarksville, TN
02.2008 - 06.2018
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
ECC-911 Telecommunicator
Ft Campbell
Ft Campbell KY
01.2011 - 11.2013
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
- Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
- Promoted teamwork among colleagues by proactively assisting others when needed.
- Maintained updated and detailed records of calls in physical and electronic database.
- Trained new dispatchers on company protocols, contributing to a well-prepared team of professionals.
- Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.
Dispatcher
City of Oak Grove
Oak Grove, KY
04.2005 - 01.2010
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
- Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
- Promoted teamwork among colleagues by proactively assisting others when needed.
- Maintained updated and detailed records of calls in physical and electronic database.
- Trained new dispatchers on company protocols, contributing to a well-prepared team of professionals.
- Consistently met performance metrics for call handling, contributing to the overall success of the department.
US Army
US Army
United States
06.2001 - 07.2002
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
No Degree - Criminal Justice
Department of Criminal Justice Training
Richmond KY03-2006
High School Diploma -
Jordan-Elbridge Jr Sr High
Jordan NY06-2000
Skills
- Customer service
- Data entry
- Attention to detail
- Customer relations
Timeline
Custodial Worker
GCT School Distract
05.2020 - Current
Grocery Stocker
Walmart
09.2019 - 06.2020
Stocker
Walmart
08.2018 - 09.2019
ECC-911 Telecommunicator
Ft Campbell
01.2011 - 11.2013
Driver
ABC Cab
02.2008 - 06.2018
Dispatcher
City of Oak Grove
04.2005 - 01.2010
US Army
US Army
06.2001 - 07.2002
No Degree - Criminal Justice
Department of Criminal Justice Training
High School Diploma -
Jordan-Elbridge Jr Sr High