Gina Stendardo
Summary
Experienced leader, effective in overseeing day-to-day store operations. Skilled in developing and maintaining loyal client base by utilizing exceptional customer service acumen. Strongly focused and outgoing with over 20 years of hands-on experience in varied retail environments. Strong skills in product and sell through analysis and visual merchandising.
Overview
22
22
years of professional experience
Work History
Brand Manager, PRADA & Miu Miu
Bergdorf Goodman
New York, NY
05.2023 - Current
- Collaborate with Prada/Miu Miu and BG's diverse sales fleet to accomplish goals and address issues related to product availability and services.
- Lead by making improvements to work processes bridging BG and Prada/Miu Miu foci and goals.
- Plan and execute projects, working with brand objectives and store standards to maximize opportunities; ie: launches, exclusive product and special order events.
- Identify needs of customers promptly and efficiently and collaborate with Prada team to pinpoint needs and cater to BG specific needs.
Store Manager
ELYSEWALKER
New York, NY
10.2022 - 05.2023
- Evaluate store performance and incorporate feedback to implement improvement plans with sales team in new market.
- Showcase and merchandise visually appealing displays to encourage customers to buy specific products.
- Oversee storewide merchandising and operational standards to maintain excellence in all client expectations.
- Train and mentor associates to accomplish daily tasks and procedures; including building client relationships, selling techniques and creating content based follow up.
- Conceptualize store events with client sand vendors.
Flagship Store Director
Kirna Zabete
New York, NY
03.2022 - 10.2022
- Create goals, coach and mentor stylist team.
- Provide client lists and innovative, creative ideas for stylist outreach to maintain fresh intriguing content to set communication apart from competitors.
- Conduct weekly individual touch base meetings with stylists on goal achievement and game planning.
- Implement new product maintaining visual presentation on a daily basis.
- Oversee all store operations including P & L, shipping and receiving, inventory management and overall building maintenance.
- Traffic driving initiatives such as collaboration with vendors to create in store events.
Store Manager
James Perse
New York, NY
06.2021 - 03.2022
- Coach and mentor sales team in high volume, fast paced SoHo door.
- Implemented client outreach strategy to improve repeat client business.
- Improve KPI's through consistent training in PK and selling techniques.
- Created operations team to improve productivity of shipping and receiving and daily operational tasks.
- Oversee inventory management through cycle counts, audits and shrinkage control.
Flagship Store Director
Max Mara
New York, NY
04.2018 - 06.2021
- Assessed, optimized and elevated results by focusing on and developing effective clienteling skills in sales staff. Led weekly/monthly one on one meetings to review results and opportunities. Provided feedback and coaching on day to day basis.
- Analyzed sell through and created strategic product requests. Worked directly with buying team on a weekly basis to ensure timely replenishment and appropriate assortment was continuing to flow with the needs of the business.
Flagship Store Manager
Furla
New York, NY
06.2016 - 04.2018
- Coached sales team in creating ongoing relationships, goal attainment through focus on KPI's and streamlined inventory and stock management.
- Hosted monthly events to improve Brand visibility in 5th Avenue market, heavy focus on traffic driving initiatives.
- Led monthly walk throughs with executive team to communicate opportunities with regard to assortment and merchandising based on client reaction and feedback.
- Managed P&L.
General Manager
Emporio Armani
New York, NY
09.2012 - 06.2016
- Managed sales team with main foci being appointments and consignment based selling.
- Maintained touch base schedule with sales team-focus on client relations development, outreach and follow up.
- Created and hosted quarterly events to enhance the client experience and solidify relationships.
- Heavy focus on P&L management and forecasting.
Store Manager
Intermix
New York, NY
10.2011 - 09.2012
- Led sales team in cultivating a business with predominantly local clients, appointment selling both in store and at home concept and consignments.
- Heavy focus on KPI’s and budget management.
- Hosted small events on a monthly basis and partnered with clients' charities to solidify local connections.
Store Manager
Club Monaco
New York, NY
07.2010 - 09.2011
- Managed unique 2 door boutique offering full men’s and women’s collections.
- Coached sales team on product knowledge, standards and LP.
- Heavy focus on KPI’s.
- Hosted large events and created incentive programs targeting store/company goals.
General Manager
Armani Collezioni
New York, NY
10.2008 - 06.2010
- Led sales team in highly appointment and consignment driven business.
- Developed training plans and goal tracking systems.
- Trained and aided in client fittings.
- Oversaw all P&L and inventory control.
Store Manager
Anthropologie
Edgewater, NJ
02.2002 - 06.2008
- Led store team in diverse environment with huge product assortment. Created daily PK meetings to ensure team education and inspiration was consistently happening.
- Partnered with Visual Manager in planning and implementation of visual installations.
- Managed processing and merchandising of new product flow on a daily basis.
- Heavy focus on budget and payroll management.
Skills
- Budget management
- Client relations
- Inventory control
- Visual merchandising
- Coaching and mentoring
- Strategic planning
Timeline
Brand Manager, PRADA & Miu Miu
Bergdorf Goodman
05.2023 - Current
Store Manager
ELYSEWALKER
10.2022 - 05.2023
Flagship Store Director
Kirna Zabete
03.2022 - 10.2022
Store Manager
James Perse
06.2021 - 03.2022
Flagship Store Director
Max Mara
04.2018 - 06.2021
Flagship Store Manager
Furla
06.2016 - 04.2018
General Manager
Emporio Armani
09.2012 - 06.2016
Store Manager
Intermix
10.2011 - 09.2012
Store Manager
Club Monaco
07.2010 - 09.2011
General Manager
Armani Collezioni
10.2008 - 06.2010
Store Manager
Anthropologie
02.2002 - 06.2008
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