Gina Stepp

• Maintain communication with Anesthesia Providers, IT, and key stakeholders.
• Develop long-lasting client relationships by providing exceptional customer service and support.
• Enhance communication between departments for more effective problem-solving and collaboration.
• Mentor junior account managers, fostering their professional growth and skills development within the company.
• Improve patient care by implementing customized EMR systems tailored to specific healthcare settings.
• Coordinate deployments of new software, feature updates and fixes.
• Streamline medical documentation processes for increased accuracy and efficiency in data management.

(Previously worked position 10/2009 - 04/2011)

• Provided acute care for post operative and endoscopy patients,ages infant to geriatric, recovering from anesthesia according the hospital's processes, policies and procedures.
• Performed airway assessment and management, cardiac and hemodynamic monitoring, and pulse oximetry.
• Ensured stability of patient's vital signs and administered medications when appropriate, including patient care analgesia for pain management.
• Recognized clinical abnormalities and communicated with anesthesiologist and surgeon when necessary.
• Delivered discharge instructions and patient/family education.
• Trained and assisted in PreOp for endoscopy procedures.

(Previously worked position 09/2004 - 07/2008)

• Delivered a complete range of RN services while providing care to patients, from birth to 21 years of age, with acute and chronic illnesses.
• Accurately obtained and documented patient's medical history and head-to-toe assessment.
• Created and administered care plans.
• Facilitated admissions, discharges, and transfers.
• Delivered patient and family education.
• Acted as a patient advocate and focused on patient satisfaction.
• Trained in basic cardiac arrhythmia.
• Acted as a relief charge nurse, and clinical nurse preceptor to new hires and new graduates.

• Provided individualized telephonic case management for members with various diagnoses and/or health related issues.
• Improved quality of member care and lowered costs by providing coordination of services through collaboration with health care team.
• Prevented unnecessary hospital re-admissions through coordination of various services.

• Assessment and placement of patients as a triage RN.
• Maintained safe and effective care to patients with different acuity levels.
• Consulted and coordinated directly with physicians to assess, plan, implement, monitor, and evaluate patient care plans from admission through discharge.