Gina Stewart
Clemmons,NC
Summary
Proactive and detail-oriented sales operations expert known for driving process improvements and ensuring client satisfaction. Experienced in managing data integrity and supporting sales teams to achieve operational excellence.
Overview
31
31
years of professional experience
Work History
Sales Operations
Hatch, Inc.
Winston-Salem, NC
02.2002 - 03.2026
- Supported sales team by managing quote processing, order fulfillment, reporting, and contract alignment tasks.
- Enhanced sales operations efficiency by streamlining processes and utilizing sales management tools effectively.
- Facilitated cross-departmental collaboration with marketing, customer success, and finance to enhance organizational efficiency.
- Facilitated training sessions for new hires on company policies, procedures, and software applications within sales department.
- Identified potential areas for improvement in sales operations, proposing actionable solutions that led to increased efficiency and productivity.
- Implemented CRM systems for improved lead tracking and follow-up processes, resulting in more efficient sales operations.
- Managed data integrity processes to uphold accuracy between various systems.
- Managed bid request processes for clients, ensuring alignment with established purchasing lists.
Assistant Manager
Whitehall Jewellers
Greensboro, NC
07.2000 - 01.2002
- Oversaw scheduling of staff to guarantee accurate coverage and support store operations effectively.
- Executed daily inventory management processes to ensure optimal stock levels.
- Guided customers in selecting jewelry options tailored to their specific needs and desires.
- Pursued ongoing professional development initiatives within jewelry industry to enhance expertise.
- Created visually appealing display windows and cabinets, focusing on product presentation and brand identity.
Office Manager
Reeds Jewelers
Winston-Salem, NC
12.1994 - 07.2000
- Managed inventory systems to ensure accurate stock levels and timely replenishment.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Facilitated customer consultations to identify jewelry that aligns with individual preferences.
Education
Some College (No Degree) - General Studies
Forsyth Technical Community College
Winston-Salem, NCSome College (No Degree) - Elementary Education
University of North Carolina At Charlotte
Charlotte, NCHigh School Diploma -
West Forsyth High School
Clemmons, NC06-1994
Skills
- Sales operations
- Client support
- Effective communication
- Experienced with HubSpot CRM functionalities
- Infor CRM proficiency
- Knowledgeable in SAGE ERP functionalities
- Knowledgeable in Business Central ERP functionalities
- Microsoft Word proficiency
- Advanced Excel proficiency
- Data integrity management
- Inventory oversight
Timeline
Sales Operations
Hatch, Inc.
02.2002 - 03.2026
Assistant Manager
Whitehall Jewellers
07.2000 - 01.2002
Office Manager
Reeds Jewelers
12.1994 - 07.2000
Some College (No Degree) - General Studies
Forsyth Technical Community College
Some College (No Degree) - Elementary Education
University of North Carolina At Charlotte
High School Diploma -
West Forsyth High School