Gina Thomas
Las Cruces
Summary
Service professional with proven track record in organizing and supporting various events. Known for strong team collaboration and adaptability to changing needs. Reliable and focused on achieving outstanding results through effective communication and organizational skills.
Overview
12
12
years of professional experience
Work History
Hostess/Restaurant Server
Double Eagle Restaurant
Mesilla, NM
10.2025 - Current
- Greeted and seated guests promptly, optimizing table turnover during peak hours.
- Managed reservation system, coordinating guest arrivals with dining room capacity.
- Assisted in maintaining cleanliness and organization of the front-of-house area.
- Collaborated with kitchen staff to accommodate special requests or dietary needs.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Maintained knowledge of daily specials and promotions to enhance guest experience.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Bussed and reset tables to keep dining room and work areas clean.
- Demonstrated knowledge of menu offerings, including ingredients and preparation methods to address customer inquiries effectively.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Delivered exceptional service by promptly taking and processing customer orders.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Special Education Advanced Paraprofessional
Riverton Elementary School
Riverton, UT
01.2024 - 06.2025
- Supported individual student learning by implementing personalized lesson plans and activities.
- Monitored classroom behavior, promoting a positive and inclusive learning environment.
- Utilized various educational tools to reinforce learning objectives during classroom activities.
- Applied behavior management techniques to support diverse learner needs effectively.
- Documented student progress consistently, maintaining accurate records for review and assessment.
- Effectively managed crisis situations by utilizing de-escalation techniques and collaborating with support staff as needed.
- Provided one-on-one support for students requiring additional assistance in academic or social-emotional areas.
- Contributed to a positive school culture by actively participating in faculty meetings, committees, and school-wide initiatives.
- Assisted in the implementation of behavioral intervention plans to reduce challenging behaviors and promote self-regulation skills among students.
- Supported teacher in development of individual learning strategies.
- Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
- Kept open and frequent communication with families to provide regular updates on child's academic progress and individualized needs.
EMS/Athletic Trainer
Utah’s Paramedic and EMT Academy
Bountiful, UT
11.2021 - 06.2025
- Improved participant safety by conducting thorough pre-event assessments of medical readiness.
- Enhanced response times by streamlining communication protocols among volunteer teams during events.
- Provided compassionate care for patients in crisis, including those experiencing emotional distress or mental health concerns.
- Maintained accurate records of incidents, treatments, and follow-ups in compliance with regulations.
- Utilized medical equipment effectively, ensuring readiness for various emergency scenarios on-site.
- Assisted with incident debriefings after challenging calls to identify areas for improvement within the team''s performance.
- Evaluated patients'' vital signs and provided appropriate interventions based on their specific needs and condition severity.
- Enhanced emergency response capabilities through effective communication with dispatchers, first responders, and other EMS personnel.
- Provided supportive measures such as oxygen administration or splinting while awaiting the arrival of additional medical resources during mass casualty incidents.
- Maintained accurate documentation of patient encounters according to regulatory standards while protecting sensitive personal information.
- Conducted patient intake and triage procedures.
- Educated public on emergency medical services.
- Provided immediate medical assistance to athletes during practices and games.
- Maintained accurate records of injuries and treatment plans for players.
- Administered first aid techniques effectively, following established protocols for sports injuries.
- Served as a liaison between athletic department personnel including coaches administrators physicians physical therapists ensuring clear lines communication regarding player status updates.
- Delivered emergency care for injured athletes on field or at sporting events.
- Prescribed treatments such as rest, ice, compression, and elevation.
- Evaluated and triaged athletic injuries for doctor.
Managing Medic
Utah's Paramedic and EMT Academy
Bountiful, UT
09.2022 - 03.2024
- Administered first aid and emergency care in high-pressure situations to stabilize patients.
- Conducted patient assessments and triage procedures to determine immediate medical needs.
- Collaborated effectively with EMS teams to coordinate patient transport and care delivery.
- Maintained readiness of medical equipment, ensuring functionality for various emergency scenarios.
- Enhanced team performance through active participation in post-incident debriefings and evaluations.
- Maintained accurate medical records, ensuring timely access to vital information for informed decision-making in patient care.
- Managed medical supply inventory, ensuring the availability of necessary equipment and medications for optimal patient care.
- Mentored junior staff members, sharing expertise in best practices for patient care and emergency response techniques.
- Facilitated supportive environment for patients and their families, offering emotional support and health education.
- Conducted end-of-shift cleaning, sanitation and resupply of equipment to promote organized, sanitary workstation.
- Attended training classes to maintain certification licensure, keep abreast of new developments in field and maintain existing knowledge.
- Developed schedules to ensure adequate staffing during peak dining hours and events.
- Improved team collaboration through regular briefings and training.
- Administered first aid and emergency care in diverse medical situations during events.
- Evaluated patients' conditions through triage procedures to determine necessary interventions promptly.
- Processed payroll accurately and timely, ensuring compliance with company policies and regulations.
- Managed employee records, maintaining confidentiality and integrity of sensitive information.
- Enhanced employee satisfaction by addressing concerns related to pay discrepancies effectively.
Catering Assistant
Carol's Up in Smoke BBQ
Marana, AZ
01.2019 - 02.2022
- Coordinated catering events by liaising with clients to address specific needs and preferences.
- Delivered exceptional food service during events, ensuring timely presentation and adherence to quality standards.
- Enhanced guest satisfaction by anticipating needs and providing personalized attention throughout events.
- Managed inventory effectively, ensuring all necessary supplies were available for seamless event execution.
- Coordinated logistics for events, ensuring all details were seamlessly executed from start to finish.
- Directed team to set up and keep banquet space clean and presentable for guests.
- Performed event coordination for larger parties and gatherings.
- Greeted and directed guests at private events and explained seating arrangements to keep tables organized.
- Delighted clients with exceptional events, consistently exceeding expectations with design and execution.
- Promoted a safe environment at events through strict adherence to safety protocols and regulations.
- Utilized great communication and interpersonal skills when interacting with parties to promote smooth and efficient operations.
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly during events.
- Led a team of catering staff, fostering collaboration to achieve high-quality service standards during events.
- Created customized menus based on client preferences, ensuring diverse options catered to dietary needs.
- Ensured timely setup and breakdown of event spaces while adhering to all safety protocols.
- Collaborated closely with clients to develop exciting catering menus for memorable events.
- Implemented creative presentation strategies that showcased the appealing visual aspects of our dishes while maintaining taste quality.
Event Support Specialist
Cystic Fibrosis Foundation, Tucson Chapter
Tucson, AZ
01.2018 - 03.2021
- Coordinated logistics for multiple events, ensuring seamless execution and high levels of guest satisfaction.
- Managed vendor relationships to secure quality services and supplies within established timelines and budgets.
- Collaborated with cross-functional teams to address challenges promptly, fostering a cohesive work environment during events.
- Created promotional materials for events, effectively communicating key details to increase attendee engagement and participation.
- Trained volunteers on event protocols, promoting adherence to best practices and foundation standards.
- Maintained accurate records of event logistics and communications, supporting transparency and accountability throughout the planning process.
- Exceeded client expectations through exceptional attention to detail, from the planning stages to event wrap up.
- Implemented creative marketing strategies that boosted event attendance and generated positive buzz for the foundation
- Assisted in the development of comprehensive event proposals, showcasing a clear vision and strategy.
- Managed event logistics and operations.
- Brainstormed and implemented creative event concepts and themes.
- Coordinated schedules and timelines for events.
- Oversaw event registration process by collecting and tracking attendee information.
- Distributed event surveys to gather feedback and assess event success.
Council Fundraiser Event Support
Boy Scouts of America, Catalina Council
Tucson, AZ
11.2013 - 01.2016
- Developed and executed fundraising campaigns that engaged community stakeholders and increased donor participation.
- Coordinated events to promote organizational initiatives, fostering collaboration among volunteers and community partners.
- Cultivated relationships with potential donors by sharing impactful stories about the organization's mission and achievements.
- Implemented donor recognition programs that enhanced engagement and strengthened relationships within the community.
- Led volunteer training sessions, equipping team members with effective communication skills for donor outreach efforts.
- Designed promotional materials that effectively conveyed the organization's mission and attracted new supporters.
- Engaged with local businesses to secure sponsorships, enhancing the organization's visibility within the community.
- Managed event logistics, ensuring seamless execution while adhering to budget constraints and timelines.
- Established partnerships with schools and organizations to broaden outreach efforts and maximize fundraising opportunities.
- Planned and implemented fundraising events.
- Raised significant funds by developing and executing effective fundraising campaigns.
- Secured major donations for various programs through donor cultivation and relationship building.
- Developed comprehensive event proposals that aligned with organizational goals, enhancing stakeholder buy-in and support.
- Enhanced attendees'' experience by incorporating interactive elements and entertainment into events, increasing the likelihood of repeat attendance and donor commitment.
- Collaborated with internal teams to create cohesive messaging and branding for all fundraising events.
- Elevated the organization''s visibility by securing media coverage for fundraising events.
- Managed volunteer recruitment and training, enhancing the efficiency of event operations.
Education
EMT - EMS
Utah's Paramedic And EMT Academy
Bountiful12-2021
Skills
- Excellent interpersonal and administrative skills
- Ability to interface with individuals at all professional levels
- Solid project and time management skills
- Ability to work well within a team or as an individual
- Ability to multitask and coordinate
- Highly organized, detail oriented and self-motivated
- Excellent in Hi stress environment
Timeline
Hostess/Restaurant Server
Double Eagle Restaurant
10.2025 - Current
Special Education Advanced Paraprofessional
Riverton Elementary School
01.2024 - 06.2025
Managing Medic
Utah's Paramedic and EMT Academy
09.2022 - 03.2024
EMS/Athletic Trainer
Utah’s Paramedic and EMT Academy
11.2021 - 06.2025
Catering Assistant
Carol's Up in Smoke BBQ
01.2019 - 02.2022
Event Support Specialist
Cystic Fibrosis Foundation, Tucson Chapter
01.2018 - 03.2021
Council Fundraiser Event Support
Boy Scouts of America, Catalina Council
11.2013 - 01.2016
EMT - EMS
Utah's Paramedic And EMT Academy
TRAINING
- Baloo
- ILOS
- Commissioner Basic Training
- Troop Organization
- Committee Organization
- PTA Leadership Training, President Elect, Treasurer, and President
- B-EMT
- BLS
- PEPP
- CPR
- Incident Management- FEMA
- Stop The Bleed
- Para-Professional
- Advanced Para-Professional
- Youth Mental Health First Aid
- Adult Mental Health First Aid
- Food Handlers
- Alcohol and Beverage Certificate
ACTIVITIES AND AWARDS
Veteran-United States Army
Founders Award PTA
Den Leader/ Awards Chair BSA Pack 18
District Award of Merit BSA
Scouter Training Knot BSA
Assistant Scout Master Troop 211 BSA
Cystic Fibrosis Foundation, Tucson Chapter- Event Support Specialist and Office Support
Marana Tiger Band Booster Fundraising and Logistics
PTA Community Commissioner
PTA President Elect
Event Support Alofa-Fa-A-Somoa