Silvia Valle
Houston
Summary
Dynamic Catering and Events Manager with a proven track record at Conestoga Resort, excelling in event planning and team leadership. Expert in negotiating vendor contracts and enhancing customer service, consistently delivering innovative event experiences. Adept at training employees and optimizing operations, driving significant improvements in service quality and client satisfaction.
Overview
35
35
years of professional experience
Work History
Catering and Events Manager
Conestoga resort
Garden City
03.2020 - 10.2024
- Evaluated employee performance against established goals on a regular basis.
- Assembled creative and innovative event attractions based on internal capabilities or outsourced to qualified vendors.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Negotiated contracts with vendors to secure the best pricing for event supplies.
- Monitored inventory levels of supplies needed for catering operations.
- Trained new employees to perform duties.
Reservations Supervisor
Marriott
Miami
01.2017 - 11.2020
- Collaborated with company departments to guarantee cohesive branding and strategic product placement.
- Conducted market research and reported on competitors.
- Created reports on monthly sales figures and occupancy rates.
- Identified new markets for penetration by carefully researching potential customers' buying habits.
- Maintained confidentiality of customer information in compliance with privacy regulations.
Sales Manager
Matises
Venezuela
01.2012 - 12.2016
- Met with sales and design departments to determine project road maps and create unique products to drive profitability and champion brand.
- Identified and developed new markets for products or services.
- Maintained accurate records of all transactions between customers and company representatives.
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
- Used change methodologies to increase sales and led projects for increased productivity.
Engineering Assistant
Italven
Venezuela
09.2010 - 07.2012
- Prepared and participated in project design reviews.
- Reduced waste and streamlined schedules to optimize manufacturing processes.
- Prepared presentations outlining progress made on current engineering projects.
Human Resources Assistant
Italven
Overseas
09.1989 - 06.2010
- Created and maintained internal job descriptions and postings to accurately reflect roles.
- Handled confidential information with discretion and integrity.
- Assisted with administering employee benefit programs and worker's compensation plans.
Education
Bachelor of Science - Finance
University of Zulia
04-1981
Skills
- Event planning
- Customer service
- Team leadership
- Time management
- Creative problem solving
- Employee training
Timeline
Catering and Events Manager
Conestoga resort
03.2020 - 10.2024
Reservations Supervisor
Marriott
01.2017 - 11.2020
Sales Manager
Matises
01.2012 - 12.2016
Engineering Assistant
Italven
09.2010 - 07.2012
Human Resources Assistant
Italven
09.1989 - 06.2010
Bachelor of Science - Finance
University of Zulia
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