Gina Waleryszak

Trained and hired new staff to provide excellent customers service. Increased customer survey scores by 30%

Implemented many store processes to streamline freight flow.

Increased OMNI channel results thru training and coaching.

Decreased shrink result by close to 1%

Exceeded sales goals by inspiring staff and improving overall store presentation.

Provided a positive work environment for staff.

Worked in many (7) other JOANN locations and did the same in each store. Increased sales/presentation/staff training and provided a positive, high motivated environment.

• Managed inventory control, cash control and store opening and closing procedures.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
• Restored this store back to a highly functioning, customer service oriented and profitable location.