Seasoned Field Tech Sales Expert experienced in resolving discrepancies and ensuring compliance in customer service environments. Delivered impactful client relations through effective process optimization and adherence to regulatory standards. Committed to meeting organizational needs with consistent, organized practices while adapting to new challenges.
Work History
Teachers Aide
10 Months
North Crowley High School | 10.2025 - Current
Implement accommodations, modifications, and instructional strategies outlined in the student's Individualized Education Program (IEP).
Collaborate with teachers, special education staff, and related service providers to support student progress and classroom participation.
Collaborated with teachers, special education staff, and related service providers to facilitate student progress and increase classroom participation.
Assisted student with assignments, classroom routines, transitions, organization, and social-emotional development to enhance overall learning experience.
Monitored and documented academic performance, behavior, and progress, ensuring confidentiality and supporting tailored interventions.
Promote a safe, inclusive, and supportive learning environment that encourages independence and student success.
Rda
1 Year 10 Months
Affordable Dentist Near Me | 10.2024 - Current
Assisted customers with inquiries at the front desk.
Managed front desk operations during business hours.
Operated equipment and machinery according to safety guidelines.
Supported dental procedures chair side alongside the dentist.
Opened and closed the office according to procedures.
Operated equipment and machinery, ensuring compliance with safety guidelines to maintain a safe working environment.
Managed inventory and supplies to ensure materials were available.
Rep
2 Months
CRAWFORD AND COMPANY | 08.2024 - 10.2024
Delivered customer service by addressing product and service inquiries, enhancing customer satisfaction.
Contributed to marketing strategy development for products and services, supporting brand growth.
Resolved complex customer inquiries through effective problem-solving, improving customer experience.
Eligibility Specialist
1 Year 6 Months
City of Fort Worth Water Department | 10.2022 - 04.2024
Resolved discrepancies in client applications, enhancing accuracy of eligibility verification.
Guided individuals from diverse cultures and backgrounds through application process, ensuring clarity and understanding.
Process and certify documents for adherence to strict governmental regulatory standards.
Established and maintained databases, streamlining tracking and analysis of eligibility applications.
Registered Dental Assistant
4 Years 4 Months
Nova Family Dental | 08.2017 - 12.2021
Sanitized dental instruments and equipment to maintain health and safety standards, prepared treatment rooms efficiently, and replenished supplies to support seamless patient care.
Sanitized dental instruments and equipment, ensuring adherence to health and safety protocols while efficiently preparing treatment rooms and replenishing necessary supplies.
Provided clear explanations of treatment procedures to patients and offered guidance on post-visit home care to support patient education and recovery.
Managed appointment scheduling and patient documentation, balancing provider availability with patient needs while accurately recording dental health records and vital signs to ensure comprehensive patient care.
Monitoring and Evaluation Officer
2 Months
ACH | 06.2021 - 08.2021
Monitored program performance to ensure compliance with government regulations, enhancing effectiveness of service delivery.
Utilized behavior modification techniques to maintain order and safety, effectively addressing student behavior and health concerns.
Observed and assessed play activities to identify positive behaviors and areas for improvement. applying behavior redirection strategies as needed.
2 Years 7 Months
01.2018 - 08.2020
Education
No Degree - Dental Assisting
Everest Community College | Fort Worth, TX | 05-2017
High School Diploma
Everman High School | Everman, TX | 06-2013
Skills
Client satisfaction
Special Education Support
Classroom Management
Communication skills
Client engagement
Organizational Skills
Time Management
Administrative Support
Information Assistance
Student Engagement
Data Entry
Student Communication
Client support
Diagnostic Evaluation
Office Supplies and Inventory
Student Advocacy
Accomplishments
Supervised 25 students with special needs in 9th-12th grade.
Observed students and documented social, emotional, motor skill, and intellectual developments.
Monitored students and recorded their social, emotional, motor skill, and cognitive developments.