Gina Zavala Rodas
Newburgh,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Intakes Specialist
Sobo & Sobo LLP
07.2022 - Current
- Answered phone calls and provided new clients with required paperwork to initiate service.
- Increased customer satisfaction with timely follow-ups, ensuring all necessary documentation was collected and processed promptly.
- Completed intake assessment forms and filed clients' charts.
- Maintained high levels of accuracy and compliance in data entry, ensuring all information was correctly entered into the required systems.
Patient Service Representative
Core Health Chiro
11.2018 - 06.2021
- Provided exceptional customer service to patients, answering questions and addressing concerns.
- Managed patient registration process, confirming data accuracy and completeness.
- Facilitated patient registration by accurately entering demographic and insurance information into electronic health record systems.
- Answered incoming calls, scheduled appointments and filed medical records.
- Processed payments using cash and credit cards, maintaining accurate records of transactions.
Sales Associate
Gap Inc
11.2017 - 11.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Newburgh Free Academy
Newburgh, NY06.2009
Skills
- Data entry
- Compassionate communication
- Client intake
- Customer service
- Attention to detail
Languages
Spanish
Native or Bilingual
Timeline
Intakes Specialist
Sobo & Sobo LLP
07.2022 - Current
Patient Service Representative
Core Health Chiro
11.2018 - 06.2021
Sales Associate
Gap Inc
11.2017 - 11.2019
Newburgh Free Academy
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